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TravelBank

Score3 out of 10

20 Reviews and Ratings

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What is TravelBank?

TravelBank, headquartered in San Francisco, offers their travel management for businesses, featuring booking management, travel policy management, spend tracking and management, and other features.

Categories & Use Cases

Most Frequent Users

Top 1 industries using TravelBank.
Based on HG Insights installation data
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#1 most frequent

Transportation and Warehousing

100.0%

3 installations of 3

Reviews

What users are saying about TravelBank.
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No more paper receipts - get TravelBank ASAP!

Incentivized
Agatha Szerejko
Associate Media Director in Marketing at Good Apple (51-200 employees employees)

Pros

  • Ease of use - TravelBank is super user-friendly and easy to use whether you use the platform online or through their app.
  • Ability to effectively track expense submission, approval and reimbursement process. TravelBank allows users to see exactly where their expense report is in the process.

Cons

  • The scanning tool, which is meant to extract information from a photograph of the receipt, is not the best. More often than not, information is incorrect or simply not populated.
  • The digital reimbursement method currently built into TravelBank is a wire transfer which means that our company incurs costs when reimbursing in this way. Therefore, we are still using paper checks to reimburse employees. We would love to see a partnership with a digital partner such as Venmo or PayPal to mitigate this.

Return on Investment

  • Positive - Significantly less time spent on employee expense reimbursement process.
  • Positive - Significantly less time spent on billing back clients for expenses.

Other Software Used

Dropbox, Google Ad Manager, Google Analytics

Amazing App for managing your Travel Expenses

Incentivized
Brendan Yee
Director, Immunoassays in Sales at Bio-Techne (1001-5000 employees employees)

Pros

  • It will automatically identify the name of the merchant.
  • It's easy and quick to take picture of a receipt.
  • Generates reports.

Cons

  • You have to enter in the amount-- which I'm OK with doing, since other apps don't OCR the amount.
  • Condense the receipts to fewer pages.
  • Remember transaction types, ie Chevron should be "Gas," Chevy's should be "Meals."

Return on Investment

  • Saved me time in preparing my expense reports.
  • Saved me time in reviewing expense reports from my team.
  • I don't have to mess with the receipts trying to remember what I had spent.

Alternatives Considered

Concur Expense

Manage Business Expenses Without Added Expense

Incentivized
Amulya Singh
Regional Manager in Corporate at Paragon Hotel (11-50 employees employees)

Pros

  • Most importantly it's free.
  • Easy to switch between a handheld device and a computer.
  • Simple reporting.

Cons

  • Data recognition from receipts could be a little better.
  • Having the ability to download reports in CSV or Excel format.
  • Ability to change the basic layout of the reporting.

Return on Investment

  • Helps reduce the time spent on completing the business expenses.
  • Organizing the receipts.
  • Expense reporting.

Other Software Used

Microsoft 365 Business

TravelBank cuts travel costs for enterprises while rewarding travelers

Incentivized
Pat PattersonView profile
Director of Evangelism in Engineering at StreamSets Inc. (51-200 employees employees)

Pros

  • TravelBank encourages employees to book lower cost flights and hotels. Employees receive half the difference between the average cost for the service and the cost the company is paying in the form of vouchers for Amazon/Airbnb etc. For example, if the average cost of a flight from SFO to JFK is $500, and the employee books a $400 flight, the employee gets $50 and the company saves $50.

Cons

  • The booking experience is a little hit-and-miss. I've had problems booking multi-city itineraries, where no flights were found, even though I could see them via Google.
  • Their processes could use some improvement. For example, a flight was cancelled and I received no notification from TravelBank - I just happened to open the airline's app and saw it there. When I called the airline to rebook they said they'd sent an email to TravelBank, but TravelBank didn't check it in time.

Return on Investment

  • I'm not in the finance department, but I'd guess our travel spend per employee has reduced since we started using TravelBank.
  • We now have one travel supplier, with flights and hotels paid from a central account, rather than everyone booking through a variety of channels with their own card. In case of emergency, the company knows which flight you're on, which hotel you're staying at.

Alternatives Considered

Concur Travel and Expense

Other Software Used

Expensify, Justworks, Zoom

All around good product

Incentivized
Derek DukesView profile
Office Manager in Information Technology at Sysdyne Technologies ⫼ Transforming Concrete Workflows (11-50 employees employees)

Pros

  • Expense reporting
  • Travel budgeting
  • Receipt management

Cons

  • Mature the rewards program
  • Improve web interface

Return on Investment

  • Saves time
  • Saves money
  • Reduces effort needed to review expenses