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Trakstar Hire

Score8 out of 10

20 Reviews and Ratings

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What is Trakstar Hire?

Trakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing recruitment team members to share info with each other on the candidate page post-interview. Database is kept clear of duplicate entries by scanning and flagging email addresses that appear in multiple entries, adding to the user-friendliness of the centralized database.

A 14-day free trial is available, and also a free version of the software which supports access for 5 users and up to 200 candidates. The modestly priced standard edition supports unlimited users along with the platform's basic functionality, and the pricier Professional edition includes EEOC compliance support, monthly data exporting, and additional report features.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Trakstar Hire has to offer, as determined by TrustRadius' reviewers.
Based on 20 ratings of Trakstar Hire's features
View all features

Top Performing Features

  • Reporting

    Standard reports on key recruiting metrics such as time-to-fill

    Category average: 7

  • Applicant Tracking

    Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance

    Category average: 8.9

  • Collaboration

    Collaboration capabilities provide the ability to share notes and evaluations

    Category average: 8.6

Areas for Improvement

  • Job Search Site Posting

    Software provides ability to publish postings to top job search sites

    Category average: 8.2

  • Publish to Social Media

    Software provides ability to publish postings to social media sites

    Category average: 7.7

  • Customized Application Form

    Application form for applicants allowing capture of required information

    Category average: 8

Reviews

What users are saying about Trakstar Hire.
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Massive time saver, easy to use with everything you need and nothing you don't!

Incentivized
Peter HarrisView profile
Partner in Corporate at University Growth Fund (51-200 employees employees)

Pros

  • Manage the pipeline of applicants in an easy to use, customized way
  • Manage all communications, though inside the app and through my work inbox
  • Collect and store information about candidates

Cons

  • Sometimes our email end up in the SPAM folders of our applicants
  • The app is really built for hiring just 1 person per role, but we are hiring 10+ 3x per year for the same role
  • I wish they had a mobile app for entering applicant data in real time

Return on Investment

  • Fewer applicants fall through the cracks
  • Saves a massive amount of time, avoiding the need to hire an additional person
  • Better communication with applicants so that they will respected throughout the process

Other Software Used

Airtable, Dropbox, Google Drive

A fantastic ATS option for small/midsize businesses who are ready to get their recruiting act together!

Incentivized
Ali AguilarView profile
Operations & HR Specialist in Human Resources at Envisionit (11-50 employees employees)

Pros

  • Customer Support
  • Customizable
  • Intuitive Design
  • Integrations
  • Open API

Cons

  • Once you activate a sponsored job post, it "appears" to stay live, even if the sponsorship ends. Makes it difficult to see what's live and to track spend.
  • Doesn't link with our HRIS (Paycor)
  • Wish there was a better method to create a formal application besides the questionnaire option.

Return on Investment

  • It has decreased our time-to-hire
  • It's helped standardize interviews
  • It's helped create a better and more consistent candidate experience
  • The reporting feature has been very useful in tracking effective candidate sources

Other Software Used

Paycor, Slack, Evernote

Recruiterbox helps us to bring better talent to the company

Incentivized
Jason Kerley
Social Media Manager in Social Media at SSDIGITALCO (201-500 employees employees)

Pros

  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.

Cons

  • There are not enough functions at the moment to follow up the interviewers by the company, since the platform generally works with self-service and a system where they can evaluate themselves. The best for this would be that the candidate can evaluate the interviewer and the quality of the process.
  • Spreadsheets are not handled well within the platform either, which is a big disadvantage for those of us who need to use a tool to filter applicant information and be able to tag them depending on our level of interest in them.
  • The function that allows us to create hiring funnels does not allow us to include all the information of the applicants, so the level of detail of the reports, despite being high, is never large enough to allow us to choose the candidates from the first instance.

Return on Investment

  • There has not been a high enough return on investment from Recruiterbox to know if the results shown during recruitment have been adequate.
  • Recruiterbox represents an improvement in our ROI of 3, and was previously at 2, which equates to 100% more profit for the company. It is still low, but may eventually increase.

Other Software Used

MEGA, Aha!, Zoho CRM

Increasing Efficiency for Global Hiring

Incentivized
Andrew Crawford
Head of Finance in Finance and Accounting at Founder Institute (11-50 employees employees)

Pros

  • Global Hiring
  • Many Users
  • Easy to customize

Cons

  • Easier to customize career page
  • More seamless integrations

Return on Investment

  • More efficiency for our global hiring team

Alternatives Considered

ZipRecruiter

Other Software Used

Zoom, Calendly, Slack

Recruiterbox: Intuitive and necessary for organized recruiting

Incentivized
Laura CainView profile
Director, Business Operations in Marketing at Perfect Search Media (11-50 employees employees)

Pros

  • Easy to use and customize: Recruiterbox takes little to no training to be able to use, and it's very easy to figure out how to add postings, add steps in the recruiting process, and process through applicants.
  • Great customer service: Recruiterbox always gets back to us quickly with helpful answers that solve our issues.
  • Easy to sync with our website: We worked with our developers to make sure that our application on our site would seamlessly flow into Recruiterbox.

Cons

  • Filters on candidates and openings: Sometimes it can be confusing when filters are not turned on correctly (which is very easy to miss), which means that the wrong candidate or opening results will appear.
  • Search: Sometimes candidates won't show up in a search (based on what page you're on), but there doesn't seem to be any rhyme or reason to when they do or don't show up.
  • Multiple applications (Recruiterbox calls these "copies"): While it's helpful that a little symbol will show up next to an applicant's name if they're in the system multiple times, I think there could be a better way from a UX perspective to integrate this feature, as sometimes it can be for the same position, sometimes it can be across multiple positions, and sometimes it can be over the course of a number of years.

Return on Investment

  • Improved employee retention: We've seen our employee retention increase significantly over time. While a lot of this has to do with internal benefits improvements, we can also point towards our organization within Recruiterbox as helping us vet the very best of the best.
  • Internship satisfaction: We have 3 internships every quarter, and we've seen internship satisfaction increase over time.

Other Software Used

FreshBooks, Basecamp, Harvest

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