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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Greenhouse

    Score8.9 out of 10
    N/AGreenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.N/A

    Trakstar Hire

    Score8 out of 10
    N/ATrakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
    Pricing
    GreenhouseTrakstar Hire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GreenhouseTrakstar Hire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    GreenhouseTrakstar Hire
    Considered Both Products
    Greenhouse Software Inc.
    Chose Greenhouse
    Greenhouse is very intuitive and easy to use. Navigation is easy and it's a user friendly tool. Learning to use ADP Workforce is difficult. Navigation in ADP Workforce is complex.
    Incentivized
    Mitratech
    Chose Trakstar Hire
    Recruiterbox has a much nicer layout than ApplicantPro and is overall a more userfriendly product. However, Recruiterbox does not have a lot of the features that are popular among other ATS's that you see in ApplicantPro and Greenhouse (text-recruiting, background check …
    Incentivized
    Chose Trakstar Hire
    Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    97 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    75 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    95 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    53 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    GreenhouseTrakstar Hire
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Greenhouse and Trakstar Hire
    Feature
    Greenhouse
    8.7
    139 Ratings
    8% above category average
    Trakstar Hire
    8.5
    11 Ratings
    6% above category average
    Job Requisition Management9.6123 Ratings8.410 Ratings
    Company Website Posting9.6123 Ratings9.29 Ratings
    Publish to Social Media7.3109 Ratings7.37 Ratings
    Job Search Site Posting7.4115 Ratings7.58 Ratings
    Customized Application Form7.5116 Ratings7.110 Ratings
    Resume Management9.8129 Ratings8.810 Ratings
    Duplicate Candidate Prevention8.0110 Ratings7.811 Ratings
    Candidate Search8.0112 Ratings8.510 Ratings
    Applicant Tracking9.4133 Ratings9.411 Ratings
    Collaboration9.0126 Ratings9.410 Ratings
    Task Creation and Delegation9.1104 Ratings7.88 Ratings
    Email Templates9.5112 Ratings9.111 Ratings
    User Permissions9.0115 Ratings8.611 Ratings
    Notifications and Alerts9.5128 Ratings9.410 Ratings
    Reporting7.5111 Ratings9.77 Ratings
    Best Alternatives
    GreenhouseTrakstar Hire
    Small Businesses
    Crelate
    Score9.2 out of 10
    Crelate
    Score9.2 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score7.8 out of 10
    JobDiva
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GreenhouseTrakstar Hire
    Likelihood to Recommend
    9.5
    (142 ratings)
    8.8
    (11 ratings)
    Likelihood to Renew
    9.0
    (4 ratings)
    1.0
    (1 ratings)
    Usability
    9.1
    (60 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (16 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GreenhouseTrakstar Hire
    Likelihood to Recommend
    Greenhouse Software Inc.
    Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time. Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that
    Incentivized
    Read full review
    Mitratech
    Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
    Incentivized
    Read full review
    Pros
    Greenhouse Software Inc.
    • Customization of interview plans, questions, interviewer roles for multiple positions
    • Manages efficient and timely candidate, hiring manager, and interviewer communication
    • Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
    • Provides analytics and reporting to allow for data insights and process improvements
    • Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date
    Incentivized
    Read full review
    Mitratech
    • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
    • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
    • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
    • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
    • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
    Incentivized
    Read full review
    Cons
    Greenhouse Software Inc.
    • Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
    • Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
    • Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
    Incentivized
    Read full review
    Mitratech
    • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
    • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
    • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
    Incentivized
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    Likelihood to Renew
    Greenhouse Software Inc.
    we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc
    Incentivized
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    Mitratech
    We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
    Incentivized
    Read full review
    Usability
    Greenhouse Software Inc.
    Greenhouse's user-friendly interface, efficient workflows, and integration capabilities with other HR tools make it a powerful tool for our company, helping us streamline our hiring and onboarding processes. With its customizable workflow and intuitive design, Greenhouse allows us to create a hiring process that suits their specific needs and requirements, without the need for extensive coding or technical expertise. Moreover, Greenhouse's integration capabilities with other HR tools enable us to centralise our hiring and onboarding data, making it easier to access and analyse applicant information, and reducing the risk of data loss or errors.
    Incentivized
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    Mitratech
    Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
    Incentivized
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    Support Rating
    Greenhouse Software Inc.
    I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
    Incentivized
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    Mitratech
    The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
    Incentivized
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    Implementation Rating
    Greenhouse Software Inc.
    I think we could have used more delivered functionality and less customized which now results in more maintenance
    Incentivized
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    Mitratech
    No answers on this topic
    Alternatives Considered
    Greenhouse Software Inc.
    Tools appears very light to use. It does not take forever to load. the interface is very simple but capable, unlike many ATS's. The tools is Simple yet loaded with very useful functionalities that save a lot of time and expedites the processes. For different stakeholders, the tools works accordingly.
    Incentivized
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    Mitratech
    Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
    Incentivized
    Read full review
    Return on Investment
    Greenhouse Software Inc.
    • Streamlined the hiring process and new hire time to value
    • Increased satisfaction for hiring managers and sales account managers
    • Allowed us to gain access to a bigger and more targeted talent pool
    • Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts
    Incentivized
    Read full review
    Mitratech
    • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
    • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
    Incentivized
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    ScreenShots

    Greenhouse Screenshots

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