TeamViewer

TeamViewer is a third party software that helps us in connecting with different type of clients and employees that are working for our business. The software also helps us in communicating with all field staff with the help of audio and video calling, it also help us in give training to them and track their real time work

• Employees and customer retention has been increased by 53% from last year
• The total percentage of our profit has also improved as now we are able to do better profits each financial year increasing compoundly at the rate of 23%
• The liability of our website and application has also improved after installing Teamviewer in our company

AnyDesk

AnyDesk

With a high rise in the number of students and other staff around the world, there was a need for a remote tool to reduce distance and ensure all services are reached. This is where this tool came in handy to speed up remote services, engagement, troubleshooting, and consultancy for other needs, all of which are possible while sleeping or on desktops/computers.

• Time saving, on multiple sessions management.
• It's more fast in business with team performance.
• Less travelling, less costs.

Freshdesk, Salesforce CMS, Google Meet

As I work in an industry where I need to handle client systems from different cities , TeamViewer has been a game changer as i can directly connect to their system and do the work easily by taking remote access.

• Cost savings as clients are at distant locations across the country, connecting with them and having access to their system is boon.
• Deployment of modules or codes are as simple as drag and drop functionality that too over different system, it is easy to use
• Recording feature is also there so that there be after time sessions to check if the deployment went the way we wanted or not, or we can record the sessions to give trainings to other employees too for the same.

Earlier connecting to the remote users was challenging but with TeamViewer life become easier now my team can take remote and share the files using TeamViewer or to fix the technical issues with out allocating a physical manpower

• For remote office with 10-15 users we dont required physical on-site support can bemanaged remotly ehich make positive impact
• I dont require to send engineer to the remote location on montly basics for health checkup now able to manage remotly
• improve productivity by fixing the issue instantly

Webex Meetings, GoToMyPC and TSPlus

Zoho Assist

Successfully using TeamViewer for many years. Creating stable and fast international Links to Windows server systems at our customer side to support their system function, system setup and comprehensive data analysis. We also use the tool when we invite potential new customer sharing with them online insights of our Manufacturing Execution System DIAMES platform to show them the potential benefit.

• Very positive is the fact for complete secure remote support for our customers. All the time not only because Corona restrictions.
• Offering potential new customers a complete view into a life DIAMES system without physical travel for both parties.
• Getting better support from third parties by sharing a concrete software problem live.
• TeamViewer did become an important part of our business life.
• Using TeamViewer for supporting our customers on a 24-hour base have given us many additional DIAMES projects to compete against competitors.
• TeamViewer is not cheap but it's the cost worth.

AnyDesk

Azure Digital Twins