TeamViewer Construction Reviews & Insights

Score8.5 out of 10

2,591 Reviews and Ratings

Overview

Synthesised from 53 reviews | Last Published May 26, 2026

TeamViewer is primarily used by organizations for remote IT support, troubleshooting, and comprehensive remote access to systems, enabling IT teams to manage devices and perform software installations across various locations. In TrustRadius reviews, its robust remote access and control capabilities are frequently praised by 64% of respondents, alongside efficient file transfer and broad cross-platform compatibility, making it crucial for distributed teams and multinational companies.

The platform significantly contributes to cost savings by reducing travel expenses and boosts productivity through faster problem resolution. However, reviewers frequently cite high licensing costs, with 30% noting it as expensive, and report issues with connection stability and performance degradation on low-bandwidth networks. Despite these concerns, the overall sentiment points to a strong positive ROI.

Pros

Robust remote access and control for diverse devices
Efficient file transfer between remote and local systems
Broad compatibility across operating systems and mobile devices
Significant reduction in travel expenses and operational costs
Enhanced productivity through faster problem resolution

Cons

High licensing costs, particularly for smaller organizations
Frequent connection stability issues and disconnections reported
Performance degradation on low-bandwidth or unstable networks
User interface can be complex and cluttered for new users
Dissatisfaction with renewal terms

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TeamViewer Reviews

22 Reviews

ConstructionConstruction14Civil Engineering2Building Materials6

Videos

Stable and easy to connect with TeamViewer

Rating: 9 out of 10

Incentivized

April 17, 2025

Use Cases and Deployment Scope

I use TeamViewer for remote desktop access software installation,system updates and quick support sessions.It has also proven to be an essential tool for maintaining smooth operations especially in my distributed work environment.Its easy to use and has excellent interface that makes work easier while using it.Great support

Pros

It elimates the need for in person IT support saving time and travel cost.
Easy setup
Great support to it’s users

Cons

It might be cost effective

Likelihood to Recommend

It’s well suited with quick file sharing and collaboration.
it also works well across different operating systems such as windows making it flexible for diverse environment.
Also it’s less appropriate especially with low bandwidth environment since performance may suffer with poor internate connectivity.
Also it have high licensing costs for small teams.

Bailey Uhl

Web Developer & Designer in Research & Development at Kinsley Construction (Construction, 1001-5000 employees)

Vetted Review

3 years of experience

TeamViewer, Remote to the Future

Rating: 10 out of 10

Incentivized

January 24, 2024

Use Cases and Deployment Scope

We use TeamViewer to control and work on employees computers. We have about 15 remote workers and TeamViewer works great. We can install software, Chat, and pretty manage the whole computer with TeamViewer. It is great that we dont have to use VPN to connect to it can connect anywhere in the world with the ID and Password.

Pros

Fast and secure connection
Chat feature works well
Monitoring and Asset Management

Cons

I would like to be able to send commands in the background
It would be nice to have a backstage option to join with out user being aware
I would like to be able to send install jobs to computers with physically remoting on.

Likelihood to Recommend

I think the unattended feature is awesome. Working in IT and being able to control any one of our owned machines at any time is a must feature. This allows our Tech Team to remote and change settings on any PC with no external users input. This is great for employees who forgot password and cant get into the machine to allow my remote access. I don't think there is an areas that something would be less appropriate.

Robert Holman

Network Administrator/ IT Operations in Information Technology at Automated Products Inc. (Construction, 51-200 employees)

Vetted Review

2 years of experience

View profile

TeamViewer for the Win

Rating: 10 out of 10

Incentivized

January 19, 2024

Use Cases and Deployment Scope

Our IT and CAD support groups utilize TeamViewer to provide technical assistance and support to our end users in our hybrid work environment. TeamViewer allows us to connect remotely to their computers, laptops and tablets to see what they see first hand and more efficiently troubleshoot and fix any issues.

Pros

Ease of Use
Provides full control of endpoint remotely
easily reconnects after reboot
Flexible license management

Cons

Client hasn't changed much
Relies on endpoint client versus cloud center

Likelihood to Recommend

If you have a hybrid or work environment that are dispersed over a large geographic area, TeamViewer provides the technical support groups the ability to lend assistance to end users. TeamViewer gives a portal for the tech support personnel to remotely log into the computer and the end user can show them specifically what is occurring. The support person(s) can then take control and take the necessary steps to solve the issue(s).

Christian Gross

Senior Manager, Information Technology in Information Technology at McCormick Taylor, Inc. (Civil Engineering, 201-500 employees)

Vetted Review

10 years of experience

TeamViewer comes highly recommended!

Rating: 10 out of 10

Incentivized

January 17, 2024

Use Cases and Deployment Scope

At work, we use TeamViewer to address various IT related issues remotely. In my most recent cases I had some software issues and my coworker from IT was able to gain remote access to my company laptop to correct the software issues. TeamViewer gave my coworker full control of my laptop and my issue was resolved pretty quickly without having to physically take my laptop to our IT department.

Pros

Remote Access
Excellent Connectivity
Easy to download software
Excellent for companies with IT departments

Cons

Less download options - I was a little confused the most recent time I needed to download TeamViewer on my personal computer. I wasn’t very clear on which option to choose.
No other issues seen with this software for me. It works flawlessly from different places in the world!

Likelihood to Recommend

Based on my experience, TeamViewer is excellent for IT department to remote in to my company laptop to correct any software related issues that may occur especially when I am working remotely. I suppose it would be good for personal computers too if one could find a remote IT servicing person/company.

have also used TeamViewer recently to remote into another computer to show someone how to use another software and it was like I was on my own computer because the connection was so seamless.

TeamViewer is especially useful for people working on computer projects together remotely. TeamViewer brings people together into one workspace.

Verified User

Employee in Human Resources (Construction company, 501-1000 employees)

Vetted Review

6 years of experience

TeamViewer is at the top of it's class and a must have tool!

Rating: 9 out of 10

Incentivized

January 11, 2024

Use Cases and Deployment Scope

We use it to remote into end user computers for the company. We also have a select few users that are outside of IT that use TeamViewer Full Client for remoting into their desktops that work from home. Some occasions we use Teamviewer to run remote scripts and remote file browser but only if we are trying to fix things in the background without interrupting the user from their work.

Pros

Remote Console view to fix issues on users laptops
Auto config and auto install
Organization in UI of computers with TeamViewer installed
Easy to make groups of computers that others can access based on access controls

Cons

There are ads that pop every now and then. I get ads but not really on an already paid product
I wish you could do a batch script install. Where you could select multiple computers to run one script on at once, instead of one by one.
I wish you could edit users within the Desktop Client instead of having to go to the web app to manage.

Likelihood to Recommend

Overall TeamViewer is very reliable, and really easy to setup and use. Out of the 7 years I think TeamViewer only had network/server issues probably 3 times. The clients are secured with passwords for remote access (Multiple passwords can be set, for multiple people to be able to access). We use the program several times a day and is an essential software to have for us to give good and prompt customer service.

Verified User

Employee in Information Technology (Construction company, 501-1000 employees)

Vetted Review

7 years of experience

TeamViewer Reviewed

Rating: 7 out of 10

Incentivized

January 11, 2024

Use Cases and Deployment Scope

I would use teamviewer to transfer files, print documents at the office from a remote location, access files from my desktop on my laptop for reference or information needed that was not readily available on my laptop. I would also use it to correct PC issues with friends and family.

Pros

access files remotely
connect to anyone anywhere
works well over smaller bandwidth

Cons

easier connectivity to VPN systems within our company
security integration with my current security software

Likelihood to Recommend

Teamviewer was great when it was able to be used under a free service. In my opinion, cost and inability to integrate into our security software has made Teamviewer unable to be used

DAVID YERKS

Estimator/Project Manager in Engineering at Bills Custom Fab, Inc. (Construction, 11-50 employees)

Vetted Review

8 years of experience

View profile

Fast Remote Software

Rating: 9 out of 10

Incentivized

January 10, 2024

Use Cases and Deployment Scope

I need to login some end-user computers remotely to assist them in general helpdesk issues like printing problems, issues related to integrations between specialized software (like accounting and tax programs and PDF software for document printing, form filling, signatures, etc.), issues with web browsers when it comes to fill out forms, sign documents, etc.

Pros

Fast remote access on slow Internet connections
File transfer
No password remote access when integrated with RMMs

Cons

Remote printing
Slow remote access with multiple monitors
The tab showing somebody is accessing the end-user computer can be easily dismissed resulting on closing the remote session

Likelihood to Recommend

It is pretty fast when it comes to access remote computers on slow Internet connections.

When integrated with RMM software, you do not to remember the end-user TeamViewer password that TeamViewer generates every 4 hours.

TeamViewer tends to crash on Windows Server machines and it will show the servers as offline when they are not.

Remote printing is not as reliable as with other remote access software like LogMeIn.

It is slow when using multiple monitors

Sebastian Mejia

Senior Help Desk Technician in Information Technology at Von Rohr Equipment Corp. (Construction, 11-50 employees)

Vetted Review

10 years of experience

Honest Teamviewer Review

Rating: 9 out of 10

Incentivized

January 10, 2024

Use Cases and Deployment Scope

We use it to support the users in our Company.
It is a very handy tool and a good way to offer support to users within our domain.

We can use this to offer help in case of emergency.
We can help external partners that want access to specific resources.

Pros

Quick remote control
Easy to use
Offers ways to easily identify computers within domain

Cons

Offer more functionality when in remote session
Offer even more features to the menu
Teamviewer may lack some security features

Likelihood to Recommend

It is very suited in almost all businesses.

It may lack some security features

Stan Martens

Support Assistant in Engineering at Stadsbader (Building Materials, 1001-5000 employees)

Vetted Review

3 years of experience

View profile

Great remote access software

Rating: 10 out of 10

Incentivized

October 3, 2022

Use Cases and Deployment Scope

We use it to connect to computers out in the shop. For example, if other employees have questions, we just log on and resolve the issues or questions. It is a bit expensive, but a great tool to get the job done in a quicker way. It solves a lot of extra steps. It is expensive but it's limitless on what can be achieved with it

Pros

It is great for unattended access. If i am out of the office I can connect to teamviewer remotely with my phone.
It is very easy to use and navigate.
Share files.
Virtual meetings.
Chatting with support via text box in bottom corner.

Cons

I would like to see it offered at a lower price.
Other then expensive there is nothing I dislike about it.

Likelihood to Recommend

It is great for unattended access. It allows us to support one another since we are are working remotely, and in the office instead of running around from office to office, wasting time, it is very easy to pick up the phone and log on remotely and solve problems or give insight.

Matt Wipf

Wood Truss Designer in Manufacturing at GR Truss & Components LLC (Building Materials, 51-200 employees)

Vetted Review

8 years of experience

View profile

Simple, Secure, Fast

Rating: 10 out of 10

Incentivized

June 10, 2022

Use Cases and Deployment Scope

The IT company we use for technology issues works with us through TeamViewer. When the program is initiated, it populates two codes we tell our IT tech. The tech then enters those codes on their end and it allows them to operate a computer as if they were sitting at our desk, even though they are at their office across town. There have only been a few occasions where they needed to come to our office and take a computer back to their shop to work on it. Otherwise, they are able to fix 97% of our issues via TeamViewer.

Pros

Allows Remote Access to Computers
Has never worked improperly
Easy to Install and Use

Cons

Cannot think of anything that needs to be improved. It works wonderfully.

Likelihood to Recommend

The program allows remote access to your computer so it should only be used by someone you trust. Our IT company gains access to our computers with this program. You cannot work on your computer at the same time as the other party. They control your mouse cursor and use it to perform whatever action is needed. If you move your mouse, it will override their actions.

Verified User

General Manager in Product Management (Construction company, 1-10 employees)

Vetted Review

5 years of experience

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