TrustRadius: an HG Insights company

Sprout Social

Score8.6 out of 10

574 Reviews and Ratings

Get a Demo

What is Sprout Social?

Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives dedicated onboarding and quick implementation to realize value faster and minimize business disruption. Sprout invites potential customer to try a free 30-day trial at sproutsocial.com.

Categories & Use Cases

Media

Screenshot of Sprout’s social media publishing tools, used to schedule and post messages to Facebook, Twitter, Instagram, Pinterest and LinkedIn simultaneously from a single Compose window.

Screenshot of Sprout’s social media publishing tools, used to schedule and post messages to Facebook, Twitter, Instagram, Pinterest and LinkedIn simultaneously from a single Compose window.

Sprout Social Key Features

Learn about the best (and worst!) features Sprout Social has to offer, as determined by TrustRadius' reviewers.
Based on 574 ratings of Sprout Social's features
View all Sprout Social features

Top Performing Features

  • Content planning and scheduling

    Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

    Category average: 9.1

  • Facebook

    The software allows users to monitor, publish and respond via Facebook.

    Category average: 9.2

  • Instagram

    The software allows users to monitor, publish and respond via Instagram.

    Category average: 9.2

Areas for Improvement

  • Lead generation

    Users can discover and engage with new prospects, based on certain parameters.

    Category average: 7.6

  • Campaigns and promotions

    Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.

    Category average: 7.8

  • Paid media management

    Users can manage and optimize paid social media posts across different channels.

    Category average: 7.7

Who Buys & Uses Sprout Social

Sprout Social Alternatives

Products similar to Sprout Social that may also meet your needs.
View all Sprout Social alternatives
Khoros Social Media Management
CompareLearn more
Hootsuite
CompareLearn more
Sprinklr Social
CompareLearn more