#1 most frequent
United States of America
61.1%11 installations of 18
What is SolarWinds Serv-U?
SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted solution for an organization's security and compliance needs.
The vendor states that Serv-U helps users:
- Safely transfer sensitive business files over IPv4 and IPv6 networks
- Centralize and manage file transfers remotely from the web
- Automate file transfer operations, which can save time and resources
- Simplify file upload and download from web client and mobile devices
- Transfer large files (>3GB) easily with drag-and-drop UI
- Demonstrate compliance requirements and security policies
- Deploy MFT Server software in your own data center
- Avoid data at rest in a DMZ network
Categories & Use Cases
Media
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Screenshot of Easily manage file transfer settings and permissions
Who Buys & Uses SolarWinds Serv-U
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
16.7%3 installations of 18
#3 most frequent
Canada
11.1%2 installations of 18
Serv-U is quite full-featured and is backed up by a solid technical support team!
Pros
- User/profile management.
- FTPS over the web.
- SFTP over the SSH protocol.
Cons
- The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
- Active Directory integration is either absent or not straightforward.
- Settings and configuration aren't always intuitive.
Return on Investment
- Crucial for intercompany file transfers.
- Trustworthy system that comes up every time after server reboots without fail.
- Must keep paying yearly maintenance fees.
Other Software Used
Microsoft Office 365, Microsoft Teams, Wix
Serv-U was a Great Purchase for our Company
Pros
- The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
- Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
- The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
Cons
- To be honest, as a regular user and not an IT professional, I can't think of anything else I need Serv-U to do for me.
Return on Investment
- Prior to Serv-U installation, customers either emailed files which was very messy (large numbers of rejected transmissions due to file sizes being over the limit) or drove in and dropped off files on "disk" of some sort. Newspapers were sent to us with a single page PDF attached to each of multiple emails (up to 36 pages for some). Serv-U reduced our workload by at least 80% in terms of the time spent gathering the customer's pages for our PrePress system to work on.
Other Software Used
Adobe Acrobat DC, Adobe Photoshop, Adobe InDesign
Serv-U does serves
Pros
- Great security features.
- You can see all the activity from non allowed users trying to hack in.
- Great visual interface.
Cons
- Easier to update program.
- Move away from Java to access files.
- Selecting type of access you want without reloading Java.
Return on Investment
- I have been using it for over 10 years so the ROI was there for sure.
- It is not a constant attention needing program.
- Set up and it does its job.
Other Software Used
FileZilla, EZTransport, Fetch
Solid FTP solution for companies of any size
Pros
- Implementation was easy.
- No problems managing it so far.
- Love the desktop client.
Cons
- Uses Java.
- Cost for licensing was expensive.
- Support is a hassle at times.
Return on Investment
- Free up IT time for other issues.
- Less emails bounced due to size thanks to the desktop client.
- Budget took a hit due to licensing costs.
Alternatives Considered
Cerberus FTP Server
Solid Product and Performance
Pros
- Once configured, daily administration is simple.
- Supports many FTP protocols SFTP, FTPS, and TFTP.
Cons
- LDAP is difficult to configure.
- Improve LDAP integration.
Return on Investment
- Feel the ROI is good because solution just works.
- Many solutions make promises and do not live up to them, but Serv-U fits its purpose great.
Alternatives Considered
FileZilla and Windows Server
