SolarWinds Serv-U vs. Titan Distributed Graph Database

For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.

Titan is definitely a good choice, but it has its learning curve. The documentation may lack in places, and you might have to muster answers from different sources and technologies. But at its core, it does the job of storing and querying graph databases really well. Remember that titan itself is not the whole component, but utilizes other technologies like cassandra, gremlin, tinkerpop, etc to do many other things, and each of them has a learning curve. I would recommend titan for a team, but not for a single person. For single developer, go with Neo4j.

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• The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
• Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
• The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.

• Titan is really good for abstraction of underlying infrastructure. You can choose between different storage engine of your choice.
• Open source, backed by community, and free.
• Supports tinkerpop stack which is backed by apache.
• Uses gremlin for query language making the whole query structure standardized and open for extension if another graph database comes along in future.

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• The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
• Active Directory integration is either absent or not straightforward.
• Settings and configuration aren't always intuitive.

• The community is lacking deep documentation. I had to spend many nights trying to figure many things on my own. As graph databases will grow popular, I am sure this will be improved.
• Not enough community support. Even in SO you might not find many questions. Though there are some users in SO who quickly answer graph database questions. Need more support.
• Would love an official docker image.

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Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.

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Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.

To be honest, titan is not as popular as Neo4j, though they do the same thing. In my personal opinion, titan has lot of potential, but Neo4j is easier to use. If the organization is big enough, it might choose titan because of its open source nature, and high scalability, but Neo4j comes with a lot of enterprise and community support, better query, better documentation, better instructions, and is also backed by leading tech companies. But titan is very strong when you consider standards. Titan follows gremlin and tinkerpop, both of which will be huge in future as more graph database vendors join the market. If things go really well, maybe Neo4j might have to support gremlin as well.

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• I have been using it for over 10 years so the ROI was there for sure.
• It is not a constant attention needing program.
• Set up and it does its job.

• Steep learning curve. Your engineers would have to spend lots of time learning different components before they feel comfortable.
• Have to plan ahead. Maybe this is the nature of graph databases, but I found it difficult to change my schemas after I had data in production.
• It is free, so time is the only resource you have to put in titan.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info