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SolarWinds Serv-U Information Reviews & Insights

Score9 out of 10

12 Reviews and Ratings

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Community insights

TrustRadius Insights for SolarWinds Serv-U are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Wizard Feature: Many users have found the Wizard feature to be extremely helpful in creating new user accounts easily and quickly. It has been particularly useful for those without a formal IT department, allowing them to perform tasks that would normally require technical expertise.

Web Client Ease of Use: The Web Client has been praised by users for its simplicity and ease of use. It makes it easy to set up and instruct customers on accessing the server from any device. Users appreciate that it requires minimal effort and is suitable for users with varying levels of computer knowledge, including non-experts.

Low System Resource Consumption: Users have expressed satisfaction with the newer version of Serv-U as it does not consume excessive system resources. This results in fast computer performance and eliminates the need for a high-end computer to run the software smoothly.

SolarWinds Serv-U Reviews

1 Review
InformationNewspapers1

Serv-U was a Great Purchase for our Company

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We print about 180 Newspapers for Customers in more than one State. The Dedicated FTP server is running Serv-U, currently with one domain and 212 users. This is primarily used for our customers to send in their PDF files for us to use in printing their newspapers. We also use it to disseminate useful information and "tips and tricks" using a virtual path that all customers can access.

Pros

  • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
  • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
  • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.

Cons

  • To be honest, as a regular user and not an IT professional, I can't think of anything else I need Serv-U to do for me.

Likelihood to Recommend

For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
RF
Richard Fazakerley
Operations Manager in Manufacturing at Pacific Publishing Company (Newspapers, 11-50 employees)
Vetted Review
SolarWinds Serv-U
10 years of experience