TrustRadius: an HG Insights company

SolarWinds Serv-U

Score9 out of 10

12 Reviews and Ratings

Get a Demo

What is SolarWinds Serv-U?

SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted solution for an organization's security and compliance needs.

The vendor states that Serv-U helps users:
  • Safely transfer sensitive business files over IPv4 and IPv6 networks
  • Centralize and manage file transfers remotely from the web
  • Automate file transfer operations, which can save time and resources
  • Simplify file upload and download from web client and mobile devices
  • Transfer large files (>3GB) easily with drag-and-drop UI
  • Demonstrate compliance requirements and security policies
  • Deploy MFT Server software in your own data center
  • Avoid data at rest in a DMZ network

Categories & Use Cases

Media

Easily manage file transfer settings and permissions
Enhance security and control over file transfers in and outside your organization with Serv-U MFT
Send large files easily from the Web Client

1 / 3

Reviews

What users are saying about SolarWinds Serv-U.
View all reviews

Serv-U is quite full-featured and is backed up by a solid technical support team!

Jose RosarioView profile
Information Technology Manager in Information Technology at CATHEXIS (51-200 employees employees)

Pros

  • User/profile management.
  • FTPS over the web.
  • SFTP over the SSH protocol.

Cons

  • The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
  • Active Directory integration is either absent or not straightforward.
  • Settings and configuration aren't always intuitive.

Return on Investment

  • Crucial for intercompany file transfers.
  • Trustworthy system that comes up every time after server reboots without fail.
  • Must keep paying yearly maintenance fees.

Other Software Used

Microsoft Office 365, Microsoft Teams, Wix

Serv-U was a Great Purchase for our Company

Richard Fazakerley
Operations Manager in Manufacturing at Pacific Publishing Company (11-50 employees employees)

Pros

  • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
  • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
  • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.

Cons

  • To be honest, as a regular user and not an IT professional, I can't think of anything else I need Serv-U to do for me.

Return on Investment

  • Prior to Serv-U installation, customers either emailed files which was very messy (large numbers of rejected transmissions due to file sizes being over the limit) or drove in and dropped off files on "disk" of some sort. Newspapers were sent to us with a single page PDF attached to each of multiple emails (up to 36 pages for some). Serv-U reduced our workload by at least 80% in terms of the time spent gathering the customer's pages for our PrePress system to work on.

Other Software Used

Adobe Acrobat DC, Adobe Photoshop, Adobe InDesign

Serv-U does serves

Rick Ledbetter
IT Manager in Information Technology at Triangle Reproductions (11-50 employees employees)

Pros

  • Great security features.
  • You can see all the activity from non allowed users trying to hack in.
  • Great visual interface.

Cons

  • Easier to update program.
  • Move away from Java to access files.
  • Selecting type of access you want without reloading Java.

Return on Investment

  • I have been using it for over 10 years so the ROI was there for sure.
  • It is not a constant attention needing program.
  • Set up and it does its job.

Other Software Used

FileZilla, EZTransport, Fetch

Solid FTP solution for companies of any size

Incentivized
Verified User
Engineer in Information Technology (5001-10,000 employees employees)

Pros

  • Implementation was easy.
  • No problems managing it so far.
  • Love the desktop client.

Cons

  • Uses Java.
  • Cost for licensing was expensive.
  • Support is a hassle at times.

Return on Investment

  • Free up IT time for other issues.
  • Less emails bounced due to size thanks to the desktop client.
  • Budget took a hit due to licensing costs.

Alternatives Considered

Cerberus FTP Server

Solid Product and Performance

Verified User
Engineer in Information Technology (201-500 employees employees)

Pros

  • Once configured, daily administration is simple.
  • Supports many FTP protocols SFTP, FTPS, and TFTP.

Cons

  • LDAP is difficult to configure.
  • Improve LDAP integration.

Return on Investment

  • Feel the ROI is good because solution just works.
  • Many solutions make promises and do not live up to them, but Serv-U fits its purpose great.

Alternatives Considered

FileZilla and Windows Server

Related Products

Products similar to SolarWinds Serv-U that may also meet your needs.
All comparisons
Progress WhatsUp Gold
CompareLearn more
Wing FTP Server
CompareLearn more
Titan Distributed Graph Database
CompareLearn more
Fortra's GoAnywhere MFT
CompareLearn more