What is Smaply?
Smaply is a journey mapping tool for small and large companies who want to improve their customer experience and scale design thinking in their organization.
Flexible editors | collaboration | live sharing | feedback mode | professional exports | PowerPoint presentations | multiple personas | data integrations | API | trainings | Support | Procurement | Coaching hours | Per-user-price | English & Spanish | Link lane | Journey map templates | Persona templates
Create customer journey maps, personas and stakeholder maps online. Collaborate and share journeys with peers and present to clients.
Target
Smaply is a journey mapping tool for all those who would like to improve their customer experience. Map the customer journey, create personas and stakeholder maps. Alone or together with your team, or clients.
Categories & Use Cases
Screenshots
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Screenshot of Airport Experience Example Journey Map in Smaply Editor
Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
| Supported Countries | all countries |
| Supported Languages | English, Spanish |





