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Smaply

Score6.7 out of 10

3 Reviews and Ratings

What is Smaply?

Smaply is a journey mapping tool for small and large companies who want to improve their customer experience and scale design thinking in their organization.

Flexible editors | collaboration | live sharing | feedback mode | professional exports | PowerPoint presentations | multiple personas | data integrations | API | trainings | Support | Procurement | Coaching hours | Per-user-price | English & Spanish | Link lane | Journey map templates | Persona templates

Create customer journey maps, personas and stakeholder maps online. Collaborate and share journeys with peers and present to clients.


Target

Smaply is a journey mapping tool for all those who would like to improve their customer experience. Map the customer journey, create personas and stakeholder maps. Alone or together with your team, or clients.

Screenshots

Screenshot of Airport Experience Example Journey Map in Smaply Editor
Screenshot of Airport Experience Example Journey Map Export
Screenshot of Airport Experience Example Journey Map A4 Export
Screenshot of Persona Editor
Screenshot of Persona Export
Screenshot of Stakeholder Map Editor

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Screenshot of Airport Experience Example Journey Map in Smaply Editor

Product Demos

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android
Supported Countriesall countries
Supported LanguagesEnglish, Spanish

FAQs

What is Smaply?
The Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches.
How much does Smaply cost?
Smaply starts at $19.
What are Smaply's top competitors?
Totango, UXPressia, and Miro are common alternatives for Smaply.