Skilljar by Gainsight

Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics.

Turn new buyers into successful users:

Skilljar’s external LMS helps onboard customers and partners and turn them into experts on a product.

Partner with the experts in external education:

Skilljar is purpose-built for external education. Employs best practice for using education to expand the impact of a business along the entire customer journey.

Drive measurable impact & profitability:

Educating users at scale decreases the number of support calls while allowing CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability.

Improve customer retention:

Trained customers are more likely to use a product, understand the value, and not churn.

Get data-driven insights:

Skilljar data can integrate with a CRM, marketing automation, and other customer-related platforms to provide actionable insights for improving customer success and growing a business.

Strengthen the power of a brand:

Skilljar can help to create an ecosystem of trained and certified customers and partners, and turn customers into product experts and evangelists.

Since the 2025 acquisition, Skilljar is a Gainsight solution.