TrustRadius: an HG Insights company

Shopify

Score9.1 out of 10

630 Reviews and Ratings

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Top Performing Features

  • Order processing

    Includes tools or integrations for order processing.

    Category average: 8.2

  • eCommerce security

    Security measures are in place to prevent a breach of sensitive payment information.

    Category average: 8.2

  • Product catalog & listings

    Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

    Category average: 8.3

Areas for Improvement

  • Shipping

    Includes tools or integrations for order fulfillment of physical products.

    Category average: 7.7

  • SEO

    The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

    Category average: 7.6

  • Multi-site management

    Administrators can manage multiple storefronts or websites under one umbrella.

    Category average: 8