TrustRadius: an HG Insights company

SEON. Fraud Fighters

Score7 out of 10

9 Reviews and Ratings

What is SEON. Fraud Fighters?

SEON is a fraud and risk prevention platform, catching fraud before it happens at any point across the customer journey. Boasting users among 5,000 global companies, SEON combines a company’s data with proprietary real-time signals to deliver actionable fraud insights tailored to any business outcomes. Through a single API call, the service aims to enable faster onboarding and integration. By analyzing billions of transactions, SEON states they have prevented $200 billion in fraudulent activities.

Media

Customer connections
Dashboard
Manual look up
Scoring Engine - Custom Rules
Applied Rules

1 / 5

Top Performing Features

  • Rule-based Alerts

    The system can be configured to generate alerts and notifications based on predefined rules that indicate suspicious or fraudulent behavior.

    Category average: 8.3

  • Timely Monitoring

    The system constantly monitors transactions and activities as they occur, providing immediate alerts for any suspicious or potentially fraudulent behavior.

    Category average: 5.6

  • Data Analysis and Pattern Recognition

    Utilizing machine learning techniques, the software analyzes large volumes of data to identify patterns and correlations that may indicate fraud.

    Category average: 7.9

Areas for Improvement

  • ID Verification

    The software incorporates robust identity verification mechanisms such as KYC (Know Your Customer) processes and multi-factor authentication to ensure the legitimacy of users.

    Category average: 3

  • External Data Integration

    The system can connect with external databases, APIs, and third-party services to gather additional information and enrich the fraud detection process.

    Category average: 5

  • Compliance and Regulatory Support

    The software incorporates features to help organizations meet compliance requirements and adhere to regulatory frameworks in the context of fraud prevention and detection.

    Category average: 4

SEON. Fraud Fighters

Use Cases and Deployment Scope

SEON is an application that we use to determine any underlying threats on each account, whether it may be a 3rd party use of a card, multiple accounts, suspicious bouncing geo locations etc. It also displays if a person has reached their daily limit of purchases, if their spending increases etc.

Pros

  • Identifies chargeback issues
  • Display all relevant info on front page
  • Automatic block on accounts that may give a high red flag

Cons

  • The length of time to load accounts
  • No social-oriented tools
  • The location is not always on point. Someone may be in a nearby state but SEON shows otherwise

Return on Investment

  • It helps positively by finding early chargebacks
  • It helps positively by help stopping fraud with high fraud scores implemented
  • It helps positively by stopping excessive purchases that can lead to high exposure and possible chargeback

Usability

Alternatives Considered

ACAMS Risk Assessment

Other Software Used

Looker, Slack, Zendesk Chat

I am Extremely Disappointed by 146% Price Hike!

Use Cases and Deployment Scope

The services and API were decent, but after being a loyal customer for 4 years, they suddenly raised their prices on us by 146.9% within just 5 weeks. In our experience, they were unwilling to negotiate even slightly on their new pricing. As a result, I can no longer recommend them.

Pros

  • Identity check
  • VPN
  • compromised email

Cons

  • pricing

Return on Investment

  • improve check
  • dupe clients
  • VPN for non residents

Usability

Alternatives Considered

AML Watcher

SEON. Fraud Fighters - Nice tool to prevent losing your money

Use Cases and Deployment Scope

SEON. Fraud Fighters is used in our company for sales assistance on a web page and avoid fraud on it. Since a while ago many customers reported that they did not receive their merchandise and a lot of money was lost.

Pros

  • Transaction Verification
  • order tracking

Cons

  • I wish that SEON. Fraud Fighters had a live tracking map of orders.
  • Maybe IP check could be more precise with mobile IPs.

Most Important Features

  • The IP can change for any country.

Return on Investment

  • My good impact is correctly detected fraud.

Other Software Used

WatchGuard Network Security, Google Workspace (formerly G Suite)