Riskified vs. SEON. Fraud Fighters

To prevent CNP fraud in travel industry I believe that Riskified is well suited To prevent ATO, if you have customers that they dont use credit cards and they pay by bank transfer I believe that is not well suited

Incentivized

It is well suited for smaller businesses that would be a lot more in danger if a bigger amount of fraudulent transactions would come in. SEON is removing threats, bad merchants, and fraudsters from the equation.

• Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
• Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
• Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.

Incentivized

• Identifies chargeback issues
• Display all relevant info on front page
• Automatic block on accounts that may give a high red flag

Incentivized

• Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
• Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
• The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)

Incentivized

• I wish that SEON. Fraud Fighters had a live tracking map of orders.
• Maybe IP check could be more precise with mobile IPs.

Incentivized

very disappointed that they more than doubled their pricing within just 5 weeks, especially after being a loyal customer for 4 years. In my opinion, the new pricing is unreasonable for startups, and they refused to adjust it by even a dollar.

We needed to spin up hundreds of accounts very quickly, and their team, within a few days, was able to spin up a custom workflow for our team to do this at scale - they moved heaven and earth to make it possible practically overnight.

Incentivized

Their support is great, but it would be a lot better if they would have agents always ready to help.

I would say that the main difference between Riskified and Signifyd is the level of client service, which drives success in other aspects. We did not have a dedicated account manager with Signifyd, so there was no one to deal with issues. Signifyd's billing is also very messy, and we found that they did not reimburse us for a significant amount of chargebacks. Riskified's billing is easy to reconcile, and we've never had that issue.

Incentivized

SEON: Offers real-time fraud detection with advanced digital footprinting, device fingerprinting, and behavioral analytics. Analyzes data from multiple sources (email, phone, IP address, social media) to build detailed user profiles. Customizable risk scoring and rule-setting allow businesses to tailor fraud prevention to their specific needs. ACOMS Risk Assessment: Typically focuses on risk assessment in financial transactions, often with more rigid and pre-configured parameters. May not provide the same level of granular control or real-time insights for businesses outside traditional finance. Advantage: SEON’s broader and more flexible features make it a better fit for industries beyond traditional finance, such as e-commerce, gaming, and subscription services.

Incentivized

• Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
• By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.

Incentivized

• It helps positively by finding early chargebacks
• It helps positively by help stopping fraud with high fraud scores implemented
• It helps positively by stopping excessive purchases that can lead to high exposure and possible chargeback

Incentivized