ScienceLogic SL1

Score8.9 out of 10

416 Reviews and Ratings

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

Categories & Use Cases

Media

Screenshot of Application to infrastructure mapping with APM tools

Screenshot of Mobile Banking Business Service Dashboard Overview

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Screenshot of Application to infrastructure mapping with APM tools

Monitoring and Alerting
The tool provides real-time monitoring of IT infrastructure and applications, and prioritizes alerts to users when there are anomalies or issues detected.
Category average: 7.3
Collaboration and Communication
The tool provides features for collaboration and communication among IT teams, such as chat, ticket commenting, and shared dashboards.
Category average: 7.1
Automated Remediation
The tool automatically resolves known issues or takes corrective actions based on predefined policies and rules.
Category average: 6.7

Root Cause Analysis
The tool automatically identifies the root cause of incidents or performance issues by analyzing various data sources and correlating events.
Category average: 6
Capacity Planning Tool
The tool predicts future resource utilization and helps IT teams plan for capacity upgrades or adjustments to avoid performance issues.
Category average: 5.8
Configuration and Change Management
The tool tracks and manages configuration changes across IT infrastructure and applications to ensure system stability and compliance.
Category average: 5.7

Most Frequent Users

Top 3 industries using ScienceLogic SL1.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

24.6%

15 installations of 61

#2 most frequent

Information

18.0%

11 installations of 61

#3 most frequent

Manufacturing

6.6%

4 installations of 61

Verified User

Consultant in Information Technology (10,001+ employees)

Use Cases and Deployment Scope

We have built an integrated solution using ScienceLogic for Infrastructure monitoring and observability, ServiceNow for ITSM, and Delinea for managing PAM, which is called Cloud Xperienz—a hybrid cloud observability platform. ScienceLogic addresses the monitoring challenge with its unique capability to monitor the entire infrastructure, including on-premises, Cloud, and other environments. We support more than 35 customers and have deployed ScienceLogic to all of them, with a variety of use cases.

Pros

Multitenancy
Windows device monitoring.
Security

Cons

Reporting
Dynamic priority.
Application monitoring.

Return on Investment

The low cost per CI helped us manage MSPs effectively.
The 20% more ROI than the incumbent tool comprises 5 customers only.
Better monitoring matrices.
Auto remediation.

Alternatives Considered

SolarWinds Hybrid Cloud Observability, OpsRamp and New Relic

Other Software Used

SolarWinds Hybrid Cloud Observability, OpsRamp, ManageEngine OpManager

Verified User

Analyst in Information Technology (5001-10,000 employees)

Use Cases and Deployment Scope

We use ScienceLogic SL1 to monitor and keep tracks of all the alerts. We have created a dashboard in ScienceLogic SL1 which helps us to identify us which site has went down and which service is affected. With this it helps us to reach out to a particular team to resolve and rectify the issues at the earliest. Also with the alerts generation we will be able to know if the issues is resolved or still ongoing.

Pros

Triggers alerts if some service or site is down
Helps us to identify the exact issue to resolve as soon as possible
It is user friendly

Cons

In the unified view we have widget as HTML, it would be better if there is any room for other coding areas
It could be good if we could schedule time for suppression like how we have for maintenance window
I could think of only these 2 for now

Verified User

Engineer in Information Technology (10,001+ employees)

Use Cases and Deployment Scope

I am using ScienceLogic SL1 for monitoring network devices for different customers for availability and fault management.

Pros

It is a multi-tenant platform and customer traffic segregated
It is easy to use monitoring platform
It has bidirectional integration between ScienceLogic SL1 and ServiceNow
It also has bidirectional integration between ScienceLogic SL1 and Restorepoint

Cons

SSH Password Management for the servers need to be added to ScienceLogic SL1 for the STIG systems. ScienceLogic is unable to help anything with changing SSH passwords every 60 days especially when we have large number of collectors.
ScienceLogic should develop a contextual help page for each page for on-prem ScienceLogic SL1. It is currently directing to internet and there is no outside connection to get help from ScienceLogic SL1 page.

Return on Investment

It significantly improves ROI since monitoring the network effects overall performance
It is a time saving to resolve the issues in quick manner

Alternatives Considered

Restorepoint and PowerFLOW

Verified User

Engineer in Information Technology (201-500 employees)

Use Cases and Deployment Scope

We use SL1 for our telco client to monitor a large number of network and system devices and metrics. It is a robust and powerful tool that meets all our needs, and more importantly, the client is satisfied with the tool. After some time spent getting used to SL1 and its capabilities, I would recommend it for monitoring large systems.

Pros

Large number of devices supported out-of-the-box.
Monitoring enterprise systems.
Automation

Cons

Visualization
Reporting
Complicated UX/UI.

Return on Investment

Saved time on troubleshooting.

Other Software Used

Zabbix, Grafana

Verified User

Engineer in Information Technology (5001-10,000 employees)

Use Cases and Deployment Scope

We are using SL1 for monitoring of over 75K devices, both network devices and servers including V-centers and associated storage devices. Alerting is tied into our NOC Center so appropriate teams are notified when a major critical event occurs.

Pros

Customised "power packs" with monitoring applications for specific hardware models
Automation of connectivity maps
Supplies usefull tools like API tester and SQL query ability via the GUI
Easy to drill down to specific events that are alerting and see what corrective actions are needed.
Easy to extend alerting to email distributions
System is very scalable
Product support is outstanding, some of the best Vendor support I have seen in my 40 + years as an engineer
They are very responsive to user needs and offer customization in a timely fashion

Cons

offer more dashboard templates
provide more service packs for Arista Devices

Alternatives Considered

Elastic Observability, Nagios Core, Prometheus, Zabbix, OP5 Monitor, Datadog, Grafana, Splunk AppDynamics, Cacti, Swimlane and SolarWinds Observability

Other Software Used

Grafana, Elasticsearch, Datadog

ScienceLogic SL1

What is ScienceLogic SL1?

Categories & Use Cases

Media