Based on 9 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 9 reviews | Last Published May 26, 2026
SAP Integration Suite functions as a central integration platform, primarily connecting diverse SAP and non-SAP applications across an organization's IT landscape. In TrustRadius reviews, users frequently deploy it for business-to-business (B2B) and Electronic Data Interchange (EDI) requirements, as well as internal application-to-application (A2A) needs, often integrating solutions like SAP SuccessFactors. Reviewers widely commend its extensive adapter and connectivity options, along with its native integration capabilities for SAP backend systems.
While some reviewers note its role in facilitating real-time integrations and achieving cost savings by consolidating middleware, others highlight areas for improvement. Concerns frequently arise regarding its cost and licensing model, cited by 4 out of 9 reviewers, and a desire for enhanced integration and connectivity options. Reviewers also point to a need for more robust enterprise-level features and improvements in the user interface. Overall, the suite is seen as a capable solution, particularly within SAP ecosystems, but with opportunities for refinement.
Pros
Extensive adapter and connectivity options for diverse systems (cloud and on-premise)
Simplified API management and building capabilities
Ease of use and management in its SaaS deployment model
Native integration with SAP backend systems like S/4HANA and ECC
Facilitates real-time integrations and process automation
Cons
Cost and licensing model are frequently cited as areas for improvement
Needs enhanced integration and connectivity options for broader interoperability
Lacks robust enterprise-level features such as detailed reporting dashboards and role concepts
User interface and usability could be improved, particularly for mapping and error reprocessing
Scalability and performance for very large data handling require attention
we use SAP Integration Suite primarily for A2A integration exposing connecting to and from our SAP systems. The platform is generally used for all connectivity, since we can then make processes around transforming the data, or retrying when things go wrong.
Pros
mappings
tech connectors
nice ui
Cons
pricing
api management should have been released along with cpi
From SAP Integration Suite, we are using Cloud Integration capability to develop Integration Flows in order to integrate different applications that are part of our organization landscape. They can be on-premise applications or cloud applications indistinctly. The aim is always to synchronize or exchange data from source application to target application for different purposes like Track and Trace solutions, payroll solutions or timesheet solutions.
Pros
Easy coding, simplifying Apache Camel.
Providing a variety of connectors / adapters.
Up to date in protocols and security.
Continuous updates addressing new features and bugfixes.
Cons
Monitoring capabilities, they should be more flexible providing more monitoring functionalities easy to use
AI extended not only for Premium Editions
Likelihood to Recommend
SAP Integration Suite is well suited for: Real Time integrations. SAP IS will play the role of an Enterprise Service Bus. Connecting with external REST APIs in order to get or push data from / to an external application. Connection with governments for Electronic Invoicing, for several countries they provide pre-built packages.
We are using SAP Integration Suite to create Rest APIs which our customers are going to use. In our backend system we are implementing OData-Services as basis for our Rest APIs.
Pros
Easy to test Rest APIs
Easy to build APIs
We able to send results of an API via email with an attached file
Cons
The monitoring of APIs is not really usable
Likelihood to Recommend
My experience showed that almost every scenario with Rest APIs is possible except of handling large data submissions. If we have to submit lets say data amounts of over 100 MB from our backend system via Rest API it is not possible with the SAP Integration Suite.
I am able to leverage current business data and purposes to create apps faster, increasing the organization's productivity. The solution addressed a number of difficulties, the most notable of which are use cases that demand BYOD: bring your own device configuration, which necessitates compatibility and breadth across various dimensions, which SAP Integration Suite supplies. The time necessary to create an interface is significantly shorter than that required in SAP PI or PO. While creating an interface in PI or PO might take many hours, it can be completed in CPI in an hour.
Pros
The drag-and-drop interface, as well as SAP regular improvements to its pre-packaged content, are also excellent features.
The security features (such as the cloud connection for sending data to the local system, as well as encryption and scrambling) are really beneficial.
Unlike other tools I've tested, the SAP connectivity package offers access to third-party cloud apps.
Prototyping may be completed more quickly, and the team can determine whether or not to proceed with the integration depending on the feedback process.
Cons
To assist with design and publication, the SAP connectivity package could surely benefit from additional user-friendly interfaces and functionality.
The overall cost of the product as well as the training required for the team to do Agile PoCs so that we can rapidly show the portions that are practical and high value.
Likelihood to Recommend
It fits well in numerous scenarios and commerce cases for most companies, in my individual involvement I would suggest it to all organizations as we know the significance of secure information and analytics and coordinates work between diverse offices, and SAP Cloud Information it is one of the culminate apparatuses to handle all these necessities. It coordinating well with other valuable SAP arrangements like SAP Analytics Cloud, SAP S/4HANA and SAP Information Insights, it can too be coordinates with other non-SAP arrangements like Sky blue Advertisement, MS Viewpoint, Blackline, MS SharePoint, etc., to extend the workflow of the whole organization, the integration calculate is what makes it reasonable for our organization.
It's good to use the SAP for the stock management,resources management and to indend the spares of different machineries and also it is helping in so many ways for pharmaceutical industries in warehouse,QC and micro department also for organizing their stocks and moment of products of the company.
Pros
It good in organising stock and spares of the machinery
It is good in inward and out ward of the stocks and products of the company
It is good in doing paper less work in the industry
Cons
Need to make user friendly by changing the interfaces
Need to upgrade the animations
Need to implement the small size application
Likelihood to Recommend
It's something difficult to use the codes in the SAP . Need to improve the interface for user friendly. To get understand by each and every person's.need to implement the short cuts which are easily under stand by the common persons who are using the application for the first time also.
It helped to integrate the survey platform which supported millions of users smoothly using the portal and retrieving data with a single click from the cloud to on-premise. From launch to within a few months the data grew drastically this integration helped to scale smoothly. It allows us to smoothly integrate on-premise and cloud-based applications and processes with tools and prebuilt content managed by SAP Integration Suite.
Pros
Design
Develop
Manage API's
Integration
data base
Cons
Operational maintainance
Interface management
Mapping management
data base management
Likelihood to Recommend
SAP Integration Suite takes data from one source (such as an application or software) and make it readable and usable in SAP Integration Suite. Integration such as this is a common need for many organizations as SAP is one of the most widely used solutions for enterprise resource planning. It helped to integrate the survey platform which supported millions of users smoothly using the portal and retrieving data with a single click from the cloud to on-premise. From launch to within a few months the data grew drastically this integration helped to scale smoothly. It allows us to smoothly integrate on-premise and cloud-based applications and processes with tools and prebuilt content managed by SAP Integration Suite.
It provides a range of capabilities for integrating SAP systems with other applications and technologies, including support for data exchange, process automation, and connectivity. One of the main business problems that SAP Integration Suite addresses are the challenge of managing and coordinating the flow of data and processes across different systems within an organization. By providing a comprehensive set of tools and services for integrating SAP systems with other applications, the product helps organizations streamline their business processes, improve data accuracy and consistency, and reduce the risk of errors and downtime. The scope of use for the SAP Integration Suite varies depending on the specific needs and requirements of the organization. Some common use cases for the product include: Synchronizing data between SAP systems and other business applications, such as customer relationship management (CRM) and enterprise resource planning (ERP) systems. Automating business processes that span multiple systems, such as order-to-cash and procure-to-pay processes. Connecting SAP systems to external systems, such as trading partners, suppliers, and customers, to enable seamless data exchange and collaboration. Overall, the use of SAP Integration Suite can help organizations improve the efficiency and effectiveness of their business processes, while also reducing the complexity and cost of managing multiple systems.
Pros
Synchronizing data between SAP systems and other business applications, such as CRM and ERP systems. The product provides tools and services for extracting, transforming, and loading (ETL) data between systems, as well as support for maintaining data consistency and integrity across multiple systems.
Automating business processes that span multiple systems. SAP Integration Suite includes a range of capabilities for defining, orchestrating, and monitoring business processes that involve multiple systems, such as order-to-cash and procure-to-pay processes.
Connecting SAP systems to external systems, such as trading partners, suppliers, and customers. The product provides tools and services for establishing secure, reliable, and scalable connections between SAP systems and external systems, enabling seamless data exchange and collaboration.
Monitoring and managing the flow of data and processes across systems. SAP Integration Suite includes tools and services for monitoring the performance and availability of integrated systems, as well as support for diagnosing and troubleshooting problems.
Cons
Ease of use: Some users may find that certain features or functions of the product are difficult to use, or that the user interface is not intuitive or user-friendly. Improving the usability of the product could make it easier for users to achieve their goals and reduce the learning curve for new users.
Functionality: Some users may find that the product does not provide all the features and functions they need to support their business processes. Adding new features and functions to the product could help to meet the evolving needs of users and provide greater flexibility and capabilities.
Integration with other systems: Some users may find that the product does not provide good integration with certain other systems or technologies that they use. Improving the integration capabilities of the product could help to support the integration of a wider range of systems and technologies, enabling organizations to achieve greater levels of automation and efficiency.
Likelihood to Recommend
Some specific scenarios where the SAP Integration Suite is well suited include: Synchronizing data between SAP systems and other business applications, such as CRM and ERP systems. The product provides tools and services for extracting, transforming, and loading (ETL) data between systems, as well as support for maintaining data consistency and integrity across multiple systems. Automating business processes that span multiple systems, such as order-to-cash and procure-to-pay processes. SAP Integration Suite includes a range of capabilities for defining, orchestrating, and monitoring business processes that involve multiple systems, helping organizations streamline their processes and reduce the risk of errors and downtime. Connecting SAP systems to external systems, such as trading partners, suppliers, and customers. The product provides tools and services for establishing secure, reliable, and scalable connections between SAP systems and external systems, enabling seamless data exchange and collaboration.
In my organization we use Sap Integration Suite to address our solutions related to cloud based applications and tools in our internal projects. The common use cases in our scope are cloud integration, application programming interface management and event mesh which help us to build a pipeline between non SAP products and help them communicate with SAP solutions.
Pros
Cloud integration
API management
Event communication
Cons
More interactive help guides
Free learning resources
Better logging systems
Likelihood to Recommend
SAP Integration Suite is best suited for scenarios where we want to create a project pipeline contains multiple components. It's product as a service feature allows us to link all the parts integral to the pipeline efficiently and without much difficulty. It can be integrated on application, business process and presentation levels.
Integration is little time consuming and sometimes it even fails continuously, this can be very disappointing for the projects which are mostly on hourly contracts which ultimately is a business and revenue loss, i will suggest if it can be improved so that there is no any problem with users and consultant
Pros
Migration
Upgrade
Space
Size
Network
Cons
Runtime
Integration time
Connectivity
Likelihood to Recommend
SAP integration suit is best suited for engineering as well engineering consulting business where use of process and product is very important for minimising time to market and delivery of the projects within stipulated time as it minimise the time required to create a product also quality of the product is controlled
