What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.
Categories & Use Cases
Top Performing Features
Personalized recommendations
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
Category average: 7
Shipping
Includes tools or integrations for order fulfillment of physical products.
Category average: 7.7
Visual customization
Users can customize the look & feel of the storefront; storefront is visually attractive.
Category average: 7.8
Areas for Improvement
Product variations
Products with variations or configurable options are easy to list and easy to browse.
Category average: 8.1
Branding
Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)
Category average: 7.7
Website integration
Integrates with an existing company website or blog.
Category average: 8.2
