#1 most frequent
United States of America
94.9%37 installations of 39
What is RXNT?
RXNT is an ambulatory healthcare tech solution for medical practices and healthcare organizations. Since 1999, RXNT has offered integrated, customizable, ONC-certified Clinical and Practice Management software for medical offices, healthcare organizations, and specialists across the United States.
Categories & Use Cases
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Screenshot of RXNT's clinical EHR software, where users can document patient encounters using custom templates & notes, as well as manage medications and demographic information.
Top Performing Features
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Category average: 7.8
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Category average: 7
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Category average: 6.8
Areas for Improvement
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Category average: 6.9
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Fax integration
This facilitates the sharing of information with other providers, and storing and distribution of documents.
Category average: 6.4
Who Buys & Uses RXNT
#2 most frequent
Pakistan
2.6%1 installation of 39
#3 most frequent
Philippines
2.6%1 installation of 39
Pros
- Intuitive dashboard and simple navigation for ease of use
- Automated payment posting and integration with patient payments
- Customizable reporting with one-click access to performance analysis
Cons
- Limitations in rescheduling appointments and managing medication history
- Slow system response times and unexpected glitches leading to data loss
- User interface requiring excessive clicks due to unskippable warnings
RXNT Works Wonders
Use Cases and Deployment Scope
We use RXNT for billing, scheduling, EHR, and scheduling patients. It addresses being able to handle all aspects of our business in one program. Our scope is behavioral health and nursing and we are able to use it for all patients. Using RXNT in our practice has allowed us to cut out another program and use RXNT in place for all providers.
Pros
- Very detailed patient encounters.
- User friendly claims submission and compatibility.
Cons
- Maybe include some shortcut features.
- Create an option to have multi window features.
- Come with a step by step user manual for each different part of the program.
- Being able to have eligibility.
Return on Investment
- ability to run reports based on insurances.
- ability to run reports based on patients
- ability to run reports on unbilled charges
- ability to upload patient accounts from other programs
Usability
Other Software Used
Epic, CGM Medisoft, 1Doc
New to RXNT
Use Cases and Deployment Scope
I use RXNT as an EHR system that functions within my multidisciplinary practice. I offer a wide variety of services and this is the one system that is user friendly and diverse enough to allow me to work all within one easy to use platform. I have had a great onboarding process.
Pros
- Easy to use
- Built in ready to use forms
- customizable forms
Cons
- Faster onboarding
- Faster set up with telehealth platform
- no other opinion
Usability
RXNT is the best and hopefully last EMR I'll ever need.
Use Cases and Deployment Scope
I use RXNT as my EMR, escribing, lab integration and soon I'll be opening the patient portals. Currently I am using the templates for progress and new patient notes. Before RXNT, I was using Valant. I became fatigued by the number of pages a progress note would have and the repetition of note sections despite keeping the note as concise as possible. I am working on creating my own intake paperwork, and my own encounter templates. Once this is completed....I think i will be sailing through my visits and have encounters charted and submitted in no time.
Pros
- Onboarding - education on the chart was a little fast but I'm not very technical so I asked Samantha LOTS of questions. She was always patient with me and would repeat things without hesitation.
- I like the ability to bold, italic, underline, change font and size. My previous EMR I could do NONE of that which produced a very bland appearing and difficult note to read.
- I love having the ability to integrate Quest. It is so much easier to enter lab orders in the patient's chart rather than going to Quest and entering all the patient info before adding any labs.
Cons
- In the scheduling...make the lines darker between appointment times and days. I don't know how many times I will enter an appt but have to delete it because it was in the wrong time slot.
- On that note...there is no way to "reschedule" an appt. date or time. The entire appt has to be deleted and re entered.
- I don't like that medications cannot be "stopped" in the medications list. If it is deleted, it's deleted. I have not found a way to see a hx of what meds the patient has been prescribed by me in the past other than going into past notes and that is not a very efficient way to find a hx. It would be perfect if the medication were stopped, it would move to the bottom of the list and maybe a lighter color or say "history" on it instead of "current"...just an idea.
- Continuing with medications...If a dose is changed, I have to stop the medication and enter a new one with the changed dose. Similar to when the medication is 1st started, there is a drop down of dosages...it would be nice to have that included in the "edit" form of the med... if that makes sense?
- One last thing for improvement. I realize I have to periodically save the note, but I become so irritated if I am in the middle of charting and all of a sudden the page has a cloud over it, the circle of death and you have the option to cancel or reload. If you cancel, the circle continues to circle until you leave the page. If I choose reload...I am kicked out completely and whatever I was working on is not saved. Samantha had said it automatically saves every 90sec but this happens like every 10 min or so. Soooo frustrating when I am in the middle of charting an impression or something that is of length. It totally throws me for a loop and takes me a hot minute to re focus (there's that non tech side of me again).
Return on Investment
- I've only been using for 2 mo so I can't answer this quite yet.
- I do know that the cost is much more affordable and an excellent value for the cost.
- I am a single provider practice so I have had to learn the admin side and the provider side which has been a challenge at times.
Usability
Alternatives Considered
Valant EHR and eClinicalWorks
Other Software Used
Google Workspace, RingRx, Grow Therapy
Very happy with RXNT - made the right choice and highly recommend to you
Use Cases and Deployment Scope
We use RXNT in our private family practice office. We use the billing and scheduler for managing the flow of patients and billing. We used the e prescribing first, then brought on the full suite.
Pros
- Support and answer questions / problems
- Multiple options for work arounds within the system
- Many ways to do the work, so each staff member can find a work style that fits best for them
Cons
- recalls- we must bring people back for care but they need reminders. Need automated reminders
- less clicks, there are warnings that can not be turned off, resulting in many extra clicks
- Duplication of patients- The added patient from the pharmacy side causes problems.
Return on Investment
- We have almost discontinued use of paper charts. Huge improvement.
- Templates save a lot of time.
Usability
Review of RXNT.
Use Cases and Deployment Scope
RXNT is a great platform. It allows me to input not only my medical records, treatment plans, and goals, but also to coordinate with other providers. Providing a seamless integration process between providers in our practice. The layout is straightforward and can be customized to meet the individual's needs.
Pros
- Allows for multiple diagnosis and the movement of those in order.
- The ability to set macros for ease of use.
- The ability to customize settings, forms, and choices.
Cons
- Additional forms.
- Ability and ease to upload paper forms.
- Learning or information tutorials.
Return on Investment
- It allows me to quickly and easily chart.
- Ease of use provides a time value.
- Ability to duplicate forms is a nice feature.
