Features
Top Performing Features
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Category average: 7.8
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Category average: 7
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Category average: 6.8
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Category average: 6.7
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Category average: 7.8
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Category average: 7
Electronic Medical Records
Digital charting of a patient’s medical and treatment history
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Category average: 6.8
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Category average: 6.7
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Category average: 6.5
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Category average: 6.9
Fax integration
This facilitates the sharing of information with other providers, and storing and distribution of documents.
Category average: 6.4
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
Category average: 6.9
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.6
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Data backups and redundancy
The software helps ensure against data loss.
Category average: 7.3
Local mode / networking failsafe
The software provides a way to ensure that network or connectivity issues are not a work-stopping event.
Category average: 6.6
Workflow and Scale
The software helps manage employee workflows at scale.
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.1