TrustRadius: an HG Insights company

Roster

Score7 out of 10

1 Reviews and Ratings

What is Roster?

Roster creates software that helps convert a brands passionate customers into brand ambassadors to drive awareness on social media, boost marketing, and drive revenue.

The vendor states customers are the most authentic source for promoting products and services to others, because when customers share their own experiences, they do so from a position of authority and credibility. A bottom-up strategy focuses on transferring their customers’ contagious enthusiasm and delight to new audiences, with the goal of driving more traffic and sales then ads and search engines.


Roster helps a brand:

(1) Recruit, Engage, and Reward a Community
(2) Amplify Brand Awareness
(3) Leverage User Generated Content
(4) Drive Word of Mouth Revenue

Media

Recruit: Contact and connect with ideal audiences with a suite of recruiting features.
Track the important metrics that matter
Measure: Track, analyze, and adjust campaigns to build influencer marketing that performs.
Ambassador portal that engages and informs
Ambassador Portal that contains everything in one place
Actions to move the audience

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Roster Ambassador Marketing Software - a different way to Market Products !!

Use Cases and Deployment Scope

The major use case for our client was to 1. Increase sales and reach out to new customers. 2. Adapt a solution that should not be overpriced and should grow revenue 3. Fulfil KPIs for every intended group of users. 4. Created brand awareness among intended audience.

Pros

  • The power of word-of-mouth
  • Create Brand Awareness
  • Great Social Impact

Cons

  • Could not find anything missing or any particular areas of improvement as this was first of its kind of product evaluation for one of the clients

Most Important Features

  • Gain trust of prospective customers
  • Help build brand and trust of existing and new customers
  • Deliver long term revenue growth

Return on Investment

  • Roster surely will help to grow ROI by generating sales and building trust among existing and prospective customers.
  • Roster will help to reduce customer acquisition cost
  • Get to know more about actual influencers.

Alternatives Considered

Extole

Other Software Used

Iterable, Retool, Smartling