#1 most frequent
Germany
50.0%1 installation of 2
What is Rocket Remote Desktop?
Rocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.
Categories & Use Cases
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Screenshot of Open connections in overview
Top Performing Features
Secure remote access with Smart Card authentication
Establish secure remote connection via Smart Card authentication and Smart Card logon.
Category average: 7.7
Access to sleeping/powered-off computers
Remote access and troubleshooting of out-of-band computers.
Category average: 5.5
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.4
Areas for Improvement
Multi-platform remote control
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Category average: 6.5
Centralized management dashboard
Dashboard to facilitate management of users, permissions, licenses etc.
Category average: 7.5
File transfer
Securely exchange files with remote computer without having to use email or FTP.
Category average: 8.6
Who Buys & Uses Rocket Remote Desktop
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
50.0%1 installation of 2
ASG-Remote Desktop a must have!
Pros
- Organize remote desktop connections
- Provide easy and fast connections
- Backup and restore configurations
Cons
- Can be overly complicated at first, but you can add into the features as you build your organization skills
Return on Investment
- Simple use and easy to set up
- Fast connections means faster service to your clients/users
- Easy to share across other users for connections
Alternatives Considered
Remote Desktop Manager
Other Software Used
WebEx Meetings, MailChimp, Microsoft Azure
ASG Rocks!
Pros
- It saves your credentials so that you may log into any server with just a click.
- It allows you to save layouts (groups of computers you can open simultaneously).
- It allows you to sort computers into logical groups in the left-hand pane.
Cons
- I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
Return on Investment
- I am unable to measure that at this time. However, I do know ASG is a timesaver.
Other Software Used
Windows Server, Actian Pervasive Data Integrator, Arcserve Backup, Brocade FastIron, PushApps, RESTful Reporting Engine, FastPIPE, IBM Softek Replicator, Computech BusinessMan, neatly.io, BigMarker
Greatly Simplify Remote Connection Management
Pros
- Use a single set of saved credentials across multiple servers.
- Organization of saved connections.
- Provides the ability to share a subset of connection information with other personnel.
Cons
- Honestly, no complaints, given our usage.
Return on Investment
- Saves DevOps team time recovering from forgotten credentials.
- Saves DevOps team time from recovering lost/misplaced connection info.
