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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoToMyPC

    Score8.4 out of 10
    N/AGoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

    $28

    per month per computer

    Rocket Remote Desktop

    Score3.4 out of 10
    N/ARocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.N/A
    Pricing
    GoToMyPCRocket Remote Desktop
    Editions & Modules
    Corporate
    $28
    per month per computer
    Pro
    $33
    per month per computer
    Personal
    $35
    per month per computer
    No answers on this topic
    Offerings
    Pricing Offerings
    GoToMyPCRocket Remote Desktop
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoToMyPCRocket Remote Desktop
    Considered Both Products
    GoTo (formerly LogMeIn)
    No answer on this topic
    Rocket Software
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    92 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    75 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    93 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    87 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    92 Answers
    No answers on this topic
    Features
    GoToMyPCRocket Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of GoToMyPC and Rocket Remote Desktop
    Feature
    GoToMyPC
    3.7
    99 Ratings
    75% below category average
    Rocket Remote Desktop
    9.6
    3 Ratings
    17% above category average
    Screen sharing7.267 Ratings00 Ratings
    File transfer5.379 Ratings8.02 Ratings
    Instant message2.320 Ratings00 Ratings
    Secure remote access with Smart Card authentication2.313 Ratings10.01 Ratings
    Access to sleeping/powered-off computers1.647 Ratings10.01 Ratings
    Over-the-Internet remote session8.183 Ratings10.02 Ratings
    Initiate remote control from mobile2.352 Ratings00 Ratings
    Remote management of servers & workstations3.053 Ratings10.03 Ratings
    Remote Active Directory® management2.624 Ratings10.01 Ratings
    Centralized management dashboard2.428 Ratings8.42 Ratings
    Session record2.626 Ratings10.01 Ratings
    Annotations2.39 Ratings00 Ratings
    Monitoring and Alerts7.721 Ratings00 Ratings
    Multi-platform remote control2.524 Ratings10.02 Ratings
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    GoToMyPCRocket Remote Desktop
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    Score8.6 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoToMyPCRocket Remote Desktop
    Likelihood to Recommend
    8.2
    (103 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (21 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GoToMyPCRocket Remote Desktop
    Likelihood to Recommend
    GoTo (formerly LogMeIn)
    I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
    Incentivized
    Read full review
    Rocket Software
    If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
    Incentivized
    Read full review
    Pros
    GoTo (formerly LogMeIn)
    • I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
    • I have access to all of my drives and programs as if I were sitting in my office.
    • GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.
    Read full review
    Rocket Software
    • Organize remote desktop connections
    • Provide easy and fast connections
    • Backup and restore configurations
    Incentivized
    Read full review
    Cons
    GoTo (formerly LogMeIn)
    • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
    • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
    • Easier way to print documents to printers not connected to the computer being accessed.
    Incentivized
    Read full review
    Rocket Software
    • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo (formerly LogMeIn)
    I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
    Incentivized
    Read full review
    Rocket Software
    No answers on this topic
    Usability
    GoTo (formerly LogMeIn)
    Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
    Incentivized
    Read full review
    Rocket Software
    No answers on this topic
    Reliability and Availability
    GoTo (formerly LogMeIn)
    I've never had a problem unless the host computer itself is having an issue - such as being off line.
    Read full review
    Rocket Software
    No answers on this topic
    Performance
    GoTo (formerly LogMeIn)
    Everything loads quickly. The only lag has been when our internet provider didn't fix our connection. Once that was resolved, no problems.
    Read full review
    Rocket Software
    No answers on this topic
    Support Rating
    GoTo (formerly LogMeIn)
    I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
    Incentivized
    Read full review
    Rocket Software
    No answers on this topic
    Implementation Rating
    GoTo (formerly LogMeIn)
    It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
    Incentivized
    Read full review
    Rocket Software
    No answers on this topic
    Alternatives Considered
    GoTo (formerly LogMeIn)
    I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
    internet and hardware related, decided to check out GoToMyPC as one step
    in troubleshooting. GoToMyPC has better response
    time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
    Incentivized
    Read full review
    Rocket Software
    ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
    Incentivized
    Read full review
    Scalability
    GoTo (formerly LogMeIn)
    I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
    Incentivized
    Read full review
    Rocket Software
    No answers on this topic
    Return on Investment
    GoTo (formerly LogMeIn)
    • Increased productivity since I can access remotely
    • Ability to use my laptop making my desktop a mobile workstation
    • Ability to provide answers at closed-door meetings about budgeting, expenses, invoices without needing to leave the room to look it up on my desktop.
    Read full review
    Rocket Software
    • Saves DevOps team time recovering from forgotten credentials.
    • Saves DevOps team time from recovering lost/misplaced connection info.
    Incentivized
    Read full review
    ScreenShots

    Rocket Remote Desktop Screenshots

    Screenshot of Open connections in overviewScreenshot of Properties dialogue with integrated help in background tabScreenshot of Connection config dialogue