TrustRadius: an HG Insights company

Remote Desktop Manager vs. Rocket Remote Desktop

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Manager

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    Rocket Remote Desktop

    Score3.4 out of 10
    N/ARocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.N/A
    Pricing
    Remote Desktop ManagerRocket Remote Desktop
    Editions & Modules
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote Desktop ManagerRocket Remote Desktop
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Remote Desktop ManagerRocket Remote Desktop
    Considered Both Products
    Devolutions
    Chose Remote Desktop Manager
    I could detail what each one does, better or worst than Remote Desktop Manager, but the main thing is, RDM (Remote Desktop Manager) does everything other tools do, faster and more integrated than others. And still saves credentials that could be used by one or more connections, …
    Incentivized
    Rocket Software
    Chose Rocket Remote Desktop
    ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    23 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    Remote Desktop ManagerRocket Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Manager and Rocket Remote Desktop
    Feature
    Remote Desktop Manager
    9.3
    47 Ratings
    14% above category average
    Rocket Remote Desktop
    9.6
    3 Ratings
    17% above category average
    Screen sharing10.024 Ratings00 Ratings
    File transfer9.731 Ratings8.02 Ratings
    Instant message9.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication10.017 Ratings10.01 Ratings
    Access to sleeping/powered-off computers8.75 Ratings10.01 Ratings
    Over-the-Internet remote session8.841 Ratings10.02 Ratings
    Initiate remote control from mobile10.023 Ratings00 Ratings
    Remote management of servers & workstations10.045 Ratings10.03 Ratings
    Remote Active Directory® management9.320 Ratings10.01 Ratings
    Centralized management dashboard8.838 Ratings8.42 Ratings
    Session record7.019 Ratings10.01 Ratings
    Annotations10.026 Ratings00 Ratings
    Monitoring and Alerts9.015 Ratings00 Ratings
    Multi-platform remote control9.337 Ratings10.02 Ratings
    User Ratings
    Remote Desktop ManagerRocket Remote Desktop
    Likelihood to Recommend
    9.6
    (47 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Remote Desktop ManagerRocket Remote Desktop
    Likelihood to Recommend
    Devolutions
    No answers on this topic
    Rocket Software
    No answers on this topic
    Pros
    Devolutions
    • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
    • Working from home logging onto office based machine.
    • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
    • Speed and cost elements are critical here.
    Incentivized
    Read full review
    Rocket Software
    • Organize remote desktop connections
    • Provide easy and fast connections
    • Backup and restore configurations
    Incentivized
    Read full review
    Cons
    Devolutions
    • Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
    • Would be great if it could also connect to serverless SQL instances like Azure SQL
    • If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works
    Incentivized
    Read full review
    Rocket Software
    • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
    Incentivized
    Read full review
    Likelihood to Renew
    Devolutions
    I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
    Read full review
    Rocket Software
    No answers on this topic
    Usability
    Devolutions
    No answers on this topic
    Rocket Software
    No answers on this topic
    Support Rating
    Devolutions
    No answers on this topic
    Rocket Software
    No answers on this topic
    Implementation Rating
    Devolutions
    The implementation was completely successful. We had no issues!
    Read full review
    Rocket Software
    No answers on this topic
    Alternatives Considered
    Devolutions
    No answers on this topic
    Rocket Software
    ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
    Incentivized
    Read full review
    Return on Investment
    Devolutions
    • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
    • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
    Read full review
    Rocket Software
    No answers on this topic
    ScreenShots

    Remote Desktop Manager Screenshots

    Screenshot of the interface to manage remote connections.Screenshot of where entries can be customized.Screenshot of the interface for password analysis and policy enforcement.Screenshot of a user working with multiple connections at the same time.Screenshot of auditable activity, with customizable reports and logs.

    Rocket Remote Desktop Screenshots

    Screenshot of Open connections in overviewScreenshot of Properties dialogue with integrated help in background tabScreenshot of Connection config dialogue