Quidget

Quidget is a chat builder that helps improve customer service by automating basic support questions. It scans company data and knowledge base to provide answers to customer inquiries. It can also be used to launch an AI agent on a website in under 10 minutes without coding.

By taking care of routine questions, Quidget lets support teams focus on more complex customer issues, potentially saving support agents up to 3 hours a day, adding up to about 60 hours a month, which is like having an extra full-time employee.

Adding Quidget to a website is done with a short code to embed the chat widget directly into the site. The AI agent can be customized to match any brand’s style.

Quidget is an option for businesses of all sizes that want to improve customer service while cutting costs. By using Quidget, businesses can free up resources with automation that makes workflows more efficient and ensures customers get faster answers.

Setting up Quidget is done in several simple steps:

Step 1. Build the AI agent

With custom colors and logos, it can be made to match a brand's personality.

Step 2. Train the AI agent

Quidget uses a knowledge base data to train the AI customer service agent. In minutes the agent is ready to start answering customers’ questions.

Step 3. Let Quidget’s AI agent do the work

Now Quidget’s AI agent will handle 80% of tier 1 support questions, giving support team more time for personalized care and proactive support.