Quidget vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Quidget
Score 0.0 out of 10
N/A
Quidget is a chat builder that helps improve customer service by automating basic support questions. It scans company data and knowledge base to provide answers to customer inquiries. It can also be used to launch an AI agent on a website in under 10 minutes without coding. By taking care of routine questions, Quidget lets support teams focus on more complex customer issues, potentially saving support…
$0
per plan
Tidio
Score 8.6 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
life time
Pricing
QuidgetTidio
Editions & Modules
Free
$0
per plan
Starter
$19
per month per plan
Pro
$99
per month per plan
Enterprise
$250
per month per plan
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
Offerings
Pricing Offerings
QuidgetTidio
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly / Annual payment options available. Discount available for annual pricing. Free trial is available (no credit card required)All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
QuidgetTidio
Features
QuidgetTidio
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Quidget
-
Ratings
Tidio
7.0
Ratings
17% below category average
Chat history and transcripts00 Ratings7.00 Ratings
Chat reporting00 Ratings7.00 Ratings
Chat and web analytics00 Ratings7.00 Ratings
Best Alternatives
QuidgetTidio
Small Businesses
LocaliQ
LocaliQ
Score 9.0 out of 10
Front
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Score 7.2 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
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Score 9.2 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Conversica
Conversica
Score 9.9 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
QuidgetTidio
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
QuidgetTidio
Likelihood to Recommend
No answers on this topic
It's extremely easy to install and set up. The visual customization is thorough (brand colors etc.). There is lots of help documentation. There is an iOS and Android app for users on the go and built in integrations with CRMs as well as other third-party applications, along with a Zapier API which can connect to virtually any other third-party application.
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Pros
No answers on this topic
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
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Cons
No answers on this topic
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
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Alternatives Considered
No answers on this topic
While HubSpot focuses on all marketing/sales/lead gen efforts, Tidio is a more specialized product.
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Return on Investment
No answers on this topic
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
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ScreenShots

Quidget Screenshots

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Tidio Screenshots

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