Phenom TXM Reviews & Insights

We use Phenom TXM as a front-end interaction Careers page for our applicant tracking system (ATS). Candidates can view open vacancies and apply through grouped categories (e.g., Buying, IT) or via the search bar, as well as register for notifications for roles that fit their desired criteria. It also provides information about our overall organization, individual brands, and different sites.

Phenom TXM provides an easy-to-use, well-flowing landing page to front our ATS (SmartRecruiters). It integrates well with SR and enables potential candidates to view our open roles across multiple locations, job types, and skill levels. It allows them to sign up to receive notifications based on their preferred criteria, and they can also save job listings they're interested in. Once set up, ideally, it works well. Any edits required are slow and costly - engaging with representatives from Phenom and resolving queries is time-consuming and usually requires multiple follow-ups. Because Phenom centrally controls the site, we're unable to make even small edits quickly.

Our client was looking for a CRM alternative that could bring innovation and make a difference in comparison to their competitors. They were looking for strong functionalities around talent pools and particularly the option to work across multiple languages as the support different regions. Lastly, they were looking for an integrated solution that would allow them to potentially minimise tools used and integrate some sourcing activities.

I would recommend Phenom to large enterprise needs as opposed to smaller companies. It can be a bit complex and provide too much customisation, which sounds like a great match for large organisations, but can be counterproductive for smaller ones.

It's a great tool for those companies looking to take their talent function further, get them to the next level, as it provides a range of opportunities to further EB, talent community, etc. If a company is looking for a tool for storing candidates to perform basic tasks, this tool is too sophisticated.