Phenom TXM - do the benefits outweigh the cost?
Use Cases and Deployment Scope
We use Phenom TXM as a front-end interaction Careers page for our applicant tracking system (ATS). Candidates can view open vacancies and apply through grouped categories (e.g., Buying, IT) or via the search bar, as well as register for notifications for roles that fit their desired criteria. It also provides information about our overall organization, individual brands, and different sites.
Pros
- Role grouping into categories.
- Web page design & flow.
- Easy to use.
- SmartRecruiters integration.
Cons
- Management of pages and links is centrally controlled by Phenom rather than allowing easy updates by our organization.
- Slow response times by representatives.
- Cost for edits.
Likelihood to Recommend
Phenom TXM provides an easy-to-use, well-flowing landing page to front our ATS (SmartRecruiters). It integrates well with SR and enables potential candidates to view our open roles across multiple locations, job types, and skill levels. It allows them to sign up to receive notifications based on their preferred criteria, and they can also save job listings they're interested in. Once set up, ideally, it works well. Any edits required are slow and costly - engaging with representatives from Phenom and resolving queries is time-consuming and usually requires multiple follow-ups. Because Phenom centrally controls the site, we're unable to make even small edits quickly.
