TrustRadius: an HG Insights company

Phenom TXM

Score6.9 out of 10

15 Reviews and Ratings

Get a Demo

What is Phenom TXM?

The Phenom Talent Experience Management (TXM) Platform is a solution designed to streamline the talent acquisition process, enhance candidate experience, and empower recruiters and hiring managers to make data-driven decisions. According to the vendor, this platform caters to a diverse range of professions and industries, and is suitable for companies of all sizes, ranging from small businesses to large enterprises. Human resources professionals can align employee development with company goals, while talent acquisition teams can discover and engage with best-fit candidates. Talent managers can develop and retain employees, talent marketers can refine recruiting funnels, and hiring managers can make data-driven hiring decisions.

Read more details.

Categories & Use Cases

Phenom TXM Key Features

Learn about the best (and worst!) features Phenom TXM has to offer, as determined by TrustRadius' reviewers.
Based on 15 ratings of Phenom TXM's features
View all Phenom TXM features

Top Performing Features

  • Talent Rediscovery

    Ability of product to resurface qualified candidates that applied to prior openings

    Category average: 7.6

  • ATS Integrations

    Quality of integrations with your existing ATS and recruitment systems

    Category average: 8.2

  • Existing Skills Mapping/Lanscaping

    How effectively and easily does the product identify and map existing skills pools within the organization’s talent and candidate pools

    Category average: 8.1

Areas for Improvement

  • At-Risk Talent Scoring

    Identify and score talent at risk of turnover

    Category average: 7

  • Diversity Reporting

    Quality of built-in and customizable reporting on talent and candidate diversity

    Category average: 8.3

  • Internal Mobility Recommendations

    Ability for the product to identify existing talent for new positions/advancements

    Category average: 7.3

Who Buys & Uses Phenom Talent Experience Management (TXM) Platform

Most Frequent Users

Top 3 industries using Phenom Talent Experience Management (TXM) Platform.

Based on HG Insights installation data
Powered by
View all Reviews
#1 most frequent

Manufacturing

50.0%

3 installations of 6

#2 most frequent

Finance and Insurance

16.7%

1 installation of 6

#3 most frequent

Information

16.7%

1 installation of 6

Phenom TXM Reviews

What users are saying about Phenom TXM.
View all Phenom TXM reviews

Phenom TXM - do the benefits outweigh the cost?

Incentivized
Verified User
Employee in Human Resources (10,001+ employees employees)

Use Cases and Deployment Scope

We use Phenom TXM as a front-end interaction Careers page for our applicant tracking system (ATS). Candidates can view open vacancies and apply through grouped categories (e.g., Buying, IT) or via the search bar, as well as register for notifications for roles that fit their desired criteria. It also provides information about our overall organization, individual brands, and different sites.

Pros

  • Role grouping into categories.
  • Web page design & flow.
  • Easy to use.
  • SmartRecruiters integration.

Cons

  • Management of pages and links is centrally controlled by Phenom rather than allowing easy updates by our organization.
  • Slow response times by representatives.
  • Cost for edits.

Return on Investment

  • Unsure of the overall ROI.

Usability

Great tool for large enterprises

Incentivized
Guada GibbsView profile
GLobal Client Services Director in Professional Services at Cielo Talent (1001-5000 employees employees)

Use Cases and Deployment Scope

Our client was looking for a CRM alternative that could bring innovation and make a difference in comparison to their competitors. They were looking for strong functionalities around talent pools and particularly the option to work across multiple languages as the support different regions. Lastly, they were looking for an integrated solution that would allow them to potentially minimise tools used and integrate some sourcing activities.

Pros

  • Easy creation and use of talent pools
  • Integrate sourcing tools
  • Personalised messages to candidates

Cons

  • Reports turnaround times could be improved
  • Can't change candidates statuses in bulk
  • Slow customer service turnaround at times

Return on Investment

  • Increased candidate engagement
  • Broad customisation is leading to more sophisticated campaigns which should increase ROI
  • Reports could benefit from some TLC, data integrity has been a concern

Alternatives Considered

Avature CRM and SmartRecruiters

Other Software Used

TripActions, Cornerstone OnDemand, TIBCO Spotfire