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Paycom Transportation and Warehousing Reviews & Insights

Score7.5 out of 10

753 Reviews and Ratings

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Who buys & uses Paycom

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Insights from Paycom

Synthesised from 34 verified reviews.

Overview

Synthesised from 34 reviews | Last Published June 10, 2026

Paycom is a comprehensive HR and payroll management system primarily used by organizations to streamline and consolidate various human resources functions. Reviewers frequently leverage it for payroll processing, with 53% citing its use, often replacing manual methods, and as a full Human Resources Information System (HRIS) for broader employee management. In TrustRadius reviews, users highlight its intuitive interface and the efficiency gained from its single-platform integration, which reduces manual effort and improves accuracy across HR, payroll, and benefits administration.

While many praise its automated features for significantly reducing payroll processing time, some reviewers noted challenges with advanced integrations during implementation, particularly for 401k and stock options. Reporting capabilities also emerged as an area for improvement for 21% of reviewers, citing issues in customization and data accuracy. Overall, reviewers value Paycom for its ability to consolidate and streamline HR and payroll operations, despite occasional complexities with specific integrations and reporting.

Pros

  • Efficient payroll processing and automation
  • Advanced, customizable reporting tools
  • Responsive customer service with dedicated specialists
  • Intuitive employee self-service interface
  • Streamlined benefits administration and enrollment

Cons

  • Reporting customization and data accuracy issues
  • Inconsistent customer service quality
  • Challenges with advanced 401k and stock option integrations during implementation
  • Complexity in the Applicant Tracking System (ATS)
  • Steep learning curve for extensive features
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Paycom Reviews

22 Reviews
Transportation and WarehousingTransportation/Trucking/Railroad9Airlines/Aviation5Package/Freight Delivery2Logistics & Supply Chain4Warehousing2

Videos

Go Paycom

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Payroll, hris, applicant tracking. Without it we would have no payroll or applicant tracking system

Pros

  • Customer service
  • Training
  • Updates

Cons

  • Communication

Likelihood to Recommend

Good for transportation and small companies. Can't speak on when it's less appropriate
VU
Verified User
C-Level Executive in Human Resources (Transportation/Trucking/Railroad company, 201-500 employees)
Vetted Review
Paycom
6 years of experience

I love Paycom

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

My business uses Paycom for all of our HRIS needs. From recruitment, on boarding, payroll, wage garnishment, scheduling, and more, Paycom is essential to our company running smoothly.

Pros

  • Payroll Support
  • Wage Garnishment
  • Expense Reimbursement
  • Benefit Enrollment

Likelihood to Recommend

Outstanding customer service
VU
Verified User
C-Level Executive in Human Resources (Warehousing company, 51-200 employees)
Vetted Review
Paycom
7 years of experience

Using Paycom

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Extract data to provide reports to others That includes merging the data with other tables outside Paycom. One example is a variety of labor analytics Including overtime costs and pto costs per work hour.

Paycom also supports a variety of user defined workflows for master file changes, recruiting, performance management, etc.

Pros

  • Data extract
  • End user accessibility
  • Automated reporting
  • Workflows

Cons

  • Direct data interchange
  • Single sign on
  • Learning management

Likelihood to Recommend

Paycom works very well with small to mid size companies. Say companies under 5000 employees. It does not appear to have adequate tools for international work forces
SB
Steve Buckman
EVP - Admin Services in Corporate at Symbia Logistics (Logistics and Supply Chain, 501-1000 employees)
Vetted Review
Paycom
3 years of experience
View profile

HIGHLY RECOMMEND -- The ease of Paycom

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Paycom basically daily to manage my company's onboarding, offboarding and hiring. I love the ease of the onboarding process along with the multiple reports you can generate from an HR perspective or time management perspective. Not only is the platform great, but the quick response from the Paycom team to support any questions you may have is amazing. I definitely recommend and will continue to recommend the Paycom platform to those in similar organizations.

Pros

  • Onboarding staff is simple
  • Managing schedules with ease
  • Generating multipurpose reports from an HR or financial/time management perspective is great!

Cons

  • Pre-populating Management/User Templates

Likelihood to Recommend

Paycom is fantastic for ease of onboarding and managing schedules. I love being able to blackout dates or list holiday dates with a batch function to simplify the process. The management of schedules is a huge win -- my scheduler is able to use Paycom to forecast or route commitments weekly.
VU
Verified User
Executive in Corporate (Logistics & Supply Chain company, 51-200 employees)
Vetted Review
Paycom
1 year of experience

HR all in one place!

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use Paycom for our HR platform. This includes payroll, training, document housing, I-9s, performance reviews, and benefits. All of our employees use Paycom report time. Our warehouse employees use a kiosk attached to Paycom for their punch clock. We also use Paycom to track our attendance points for our attendance policy. Our recruiting, from posting a job to applicant tracking, to job offers and onboarding processes runs through Paycom. Because this tool addresses all aspects of HR, it allows us to utilize one product and keep all of our information in one place.

Pros

  • Onboarding new hires
  • time keeping options from kiosk to geofencing
  • allows you to use it on whatever scale your business needs. Just for payroll or full HR functions

Cons

  • benefit support - the EDI file team is not helpful.
  • Exception point tracking - if you change your employees schedule, it updates that schedule from their start date, not the date of the change causing point tracking issues
  • Performance Management - each year you have to create new reviews for each review group.

Likelihood to Recommend

Paycom does payroll and onboarding very well. They have streamlined that process and it is their wheel house. Some of the other advanced HR functions don't flow or match to the needs of different industries. For example, communication can be done through Paycom but only via email. Most of our employees are warehouse employees who don't check email and don't have a work email. Some of the features work great on a mobile phone and others do not, so again if employees are not desk employees, doing things like enrolling in benefits can be difficult.
NN
Nicole Nance
Human Resource Director in Human Resources at Power Sales (Warehousing, 51-200 employees)
Vetted Review
Paycom
3 years of experience
View profile

Great customer service. Solid Technology.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Paycom is an integral part of our payroll and finance compliance. We use Paycom for reporting on a variety of business issues ranging from Workers' Compensation to complex Tax Reporting. Additionally, Paycom is a major part of our i9 and onboarding compliance and allows us to serve our employees and job applicants in an expeditious manner.

Pros

  • Customer service is US based and dedicated
  • Reporting assistance
  • Additional features such as BETI for payroll efficiency
  • Exceptional self-onboarding features

Cons

  • I would like to see more customer service hours, especially on weekends
  • Make more videos on how to run common reports such as workers compensation
  • Should offer more products such as Payroll loans with low interest to assist with cash flow

Likelihood to Recommend

If you are looking for better use of and incorporation of technology into your business and more efficiency, Paycom is the way to go. You can limit expenses associated with HR personnel and Payroll analysis by incorporating many of the automation.
DF
Damion Fray
CEO (Chief Executive Officer) in Corporate at AlphaLogix (Logistics & Supply Chain, 51-200 employees)
Vetted Review
Paycom
4 years of experience
View profile

Fast, Reliable and Accurate.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Paycom to handle our daily payroll and to maintain all personnel data for employees. It is used by the whole organization, and it addresses support orders, insurance issues and Texas Workforce Commission requirements.

Pros

  • Accurate computation of employee's pay record.
  • Quarterly Texas UI Tax Report filings.
  • Input of employee's wage garnishments.
  • Excellent response to management's concerns and Paycom guidance for external agencies request.

Cons

  • Access to quarterly and yearly documents for TWC.

Likelihood to Recommend

Expert payroll advise, training and initial indoctrination to Paycom are superb and our initial Paycom team were knowledgeable, helpful and professional.
RM
Ron Mack
DSP Manager in Human Resources at 5061 Logistics LLC (Package/Freight Delivery, 51-200 employees)
Vetted Review
Paycom
1 year of experience
View profile

Paycom is here to help

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use most modules and the system allows for a unique solution to various aspects of the hire to retire cycle. The system allows for important oversight when it comes to compliance and improves employee engagement. The system also ensures that data entered for employees is accurate since employees know their information the best.

Pros

  • Learning Library
  • Product Enhancements
  • Compliance
  • Applicant Tracking
  • Benefits
  • Performance Management
  • Time and Attendance

Cons

  • Paycom is ambitious in its enhancements, but turnover of specialist means the learning curve is greater for them which diminishes service

Likelihood to Recommend

Paycom provides a great suite of services to help run any business smoother as it covers well the hire to retire cycle. However, some of the modules that are affected by enhancements are not as impactful, and in some ways take away flexibility. Paycom also needs to focus heavily in California based compliance and ensure that the product is able to satisfy CA based companies better.
VU
Verified User
Director in Human Resources (Transportation/Trucking/Railroad company, 51-200 employees)
Vetted Review
Paycom
3 years of experience

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