PanTerra Networks

We are a church/non profit and we've had the PanTerra Networks System for 3 years. I've been here for 2 years and the system and features have been pretty easy to use. I like the voicemail to email feature. They offer us an affordable service and I think that is the biggest benefit because the monthly cost is very affordable.

We use 85 phone lines from PanTerra Networks in 8 offices. We started using it a year ago. First of all, in my experience, their onboarding process is extremely slow, and the assigned tech for us was awful. I felt that he ignored our emails and phone calls. Even if he answered, he knows less. The charge starts on the contract day, and the porting takes a couple of weeks to a month. I feel like we have to pay the first month's fee for nothing. The sales guy will give some credit as if we get free months, but since they take so long to transport everything and provision the numbers and extensions, the free months do not mean anything. They give us Yealink phones, but the software integrations are bad, and we can not use the full functions of Yealink phones. Overall, I personally feel that, this company is awful, and we will change the provider as soon as the 3-year contract is over.

RingCentral Contact Center

PanTerra Networks plays a central role in our organization’s unified communications strategy. We utilize its all-in-one cloud-based platform (voice, file sharing and faxing service) to streamline internal and external collaboration across our teams and clients. PanTerra’s unified approach and exemplary technical support team has significantly improved productivity, and enhanced responsiveness to clients and partners.

WebPT

We use PanTerra Networks for our phone service over the internet. We haven't had any phone issues since implementation.

Medical Office Online

We use PanTerra Networks for our telephone service with the VoIP system. It is a great system we are in several buildings and they let us diel extensions for internal communication and crystal clear calls with customers and venders. We have no issue it is very reliable and has not been down once since we moved over from Verizon One Talk.

8x8 Work, GoTo Connect, Nextiva and RingCentral Meetings

Cloud Signage for Google Drive