Olo

We use Olo to manage our Online Ordering platform. It seamlessly allows guests to place and pay for online orders and automatically sends those orders to be made in a specific amount of time. It solves the issue of many guests placing orders via phone and being able to pay before arriving at the restaurant.

• Payment received at time of placing the order.
• Sending order to POS system.
• Able to have a catalogue of who and when the guest ordered.

• Has reduced the manpower needed when taking and receiving payment.

DoorDash, Uber Eats, Microsoft 365

OLO is used as our Online Ordering provider and integrated into Third Party delivery companies. It helps bridge the gap that previously we were unable to fill. We have also been partners with OLO For a very long time.

• Online Ordering being accurate and error free.
• Integrations.
• Product innovation.

• Slightly higher ticket size.
• Increased traffic flow with pickup orders.
• Increased Revenue through accepting orders ahead of time.

We use Olo to route pick-up and delivery orders to 15 locations. It allows us to track orders, fire orders early, issue refunds, throttle the speed orders come in, and turn off Olo orders when staffing or other restrictions require it.

• Turning off Olo when business or staffing dictates.
• Refunds
• Search for past orders.

• ROI is great, we do most of our business online.
• Time savings from employees having to answer the phone and take orders.
• Easy to navigate the portal to help customers.

DoorDash

DoorDash, Grubhub for Restaurants

At LFR Chicken LLC, we utilize Olo as our middleware for mobile apps with loyalty and online ordering solution for delivery service providers. I find it helpful to manage all online ordering channels directly through one merchant portal on Olo Dashboard. Our brand has a disjointed POS system, with only about 50 percent of our stores on the same integrated POS system. However, the Olo Tablet and Expo software have been handy for operators still using their own POS.

• Online Ordering
• Dispatch
• Rails
• Ordering on Google

• Online sales have increased
• Management of online ordering platforms easier

Punchh

We use OLO as our online ordering partner for our restaurant brand. we have 2 channels, one for regular menu sales and the other for our holiday sales.

• Flexibility
• Management of our menu.
• Ability to interact w/ our POS.

• Improved revenue from online ordering.
• Much better customer experience.
• Tighter integration with our POS.
• Allows us to control customer data and management.