#1 most frequent
United States of America
72.0%6,951 installations of 9,660
What is NetSuite ERP?
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.
Media
1 / 2
Screenshot of one view into the most critical business processes.
Top Performing Features
Inventory tracking
The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.
Category average: 8.1
Dashboards
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
Category average: 7.7
Standard reports
The software offers pre-built reports with metrics standard to the category.
Category average: 7.5
Areas for Improvement
Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 7.4
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 7.1
Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.2
Who Buys & Uses NetSuite ERP
#1 most frequent
Professional, Scientific, and Technical Services
19.2%1,851 installations of 9,655
“NetSuite ERP makes financial management much easier, especially for large organisations, and also helps a lot with inventory management.”
#2 most frequent
Manufacturing
16.7%1,610 installations of 9,655
“Revenue recognition, billing, inventory, and customer data all in one system. We consolidated 3 systems into one.”
#3 most frequent
Information
15.2%1,467 installations of 9,655
#2 most frequent
Canada
5.3%508 installations of 9,660
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
5.2%506 installations of 9,660
Pros
- Robust customization and flexibility for specific departmental and analytical needs
- Strong reporting and analytics for real-time, integrated financial insights
- Effective financial management for accounts payable, general ledger, and billing processes
Cons
- Outdated, clunky, and difficult-to-navigate User Interface (UI)
- Complex and challenging customization often requiring specialized expertise
- Frustrating and lengthy processes for creating reports and saved searches
One Of The Better Solutions Available
Use Cases and Deployment Scope
I use NS in our organization to do everything from booking journal entries, creating reports, publishing financials, maintaining fixed assets, issuing debt and recognizing revenue and lease liabilities/assets.In my opinion, NS is the most intuative and logical erp system versus PeopleSoft, SAP and even Microsoft Dynamics. I have had the opportunity to use the system as an admin, reviewer and preparer for all finance and accounting functions.
Pros
- Tracks fixed assets and debt activity for month end rollforwards.
- Creates a solid audit trail and supporting documentation path for anyone to follow, internally or externally (auditor).
- Maintains reporting structure and workflow processes for better implementation as training or process improvement/overhaul.
Cons
- Pages feel visually dated and layout at times lacks modern spacing, grouping and design logic.
- Navigation is sometimes cumbersome and takes a while to understand and navigate through. Menus are overly nested and inconsistent across certain modules.
- The dashboard experience is clunky and feels limited with the flexibility and modern interactivity.
- You have to click through a ton of screens to get your forms customized to your liking which is overly time consuming and can be frustrating.
- Search UX is functional but in my opinion, not very intelligent.
Return on Investment
- Drivers we saw included 65% reduction in monthly close, 20% savings in finance ops and about a 10% faster billing cycle over time.
- Implementation costs around $115,000 were very heavy initially and still haven't been recouped but are slowly eroding. Third party tools for reporting also adds costs on top of the up front implementation.
- Expected ROI best for multi-entity SaaS, High audit/compliance businesses.
Usability
Alternatives Considered
SAP CPQ, DealHub.io and Oracle PeopleSoft ERP
Other Software Used
QuickBooks Online, Salesforce CMS, Microsoft 365, Google Analytics, Oracle PeopleSoft ERP
A comprehensive ERP solution
Use Cases and Deployment Scope
NetSuite ERP is a top rated enterprise resource planning software for all sizes of businesses. The software is easy to deploy and customize. It offers powerful features for payroll management, expense tracking, project bailling and timesheet management among many other services. The software automates ERP professional services and ensures business control. Introduction of the software in our organisation has enabled streamline invoicing processes for our clients and enhace time tracking.
Pros
- Seamless integration of the software with popular business applications such as strip and PayPal.
- Pricing of the software is incredible.
- The software is highly reliable in completing complex financial processes.
- Billing portal of the software is very straightforward and easy to customise.
Cons
- The software does not support swahili language.
- NetSuite ERP has a limited 30 day free trial.
Return on Investment
- NetSuite has enabled us to make smarter decisions by providing us with real-time reports and analytics.
- The software has simplified and automated our entire bailing and payment management processes. This has saved us time.
- Use of the software has simplified tax preparation process and budgeting and enabled us to get clear spending reports and insights.
Usability
Other Software Used
Acumatica, Odoo CRM, GoTo Connect
Very Solid All-Around System for Medium to Large Enterprises
Use Cases and Deployment Scope
NetSuite ERP, as with many other, similar Oracle products is a well designed and (eventually) quite a logical, straight forward, and user friendly tool (once you learn all the caveats and ins & outs) which allows you to easily retrieve and analyze several different types of data from all the differing departments in an organization. It puts all the data into one neatly packaged place. Our organization has assisted clients (I'm a finance operations consultant) in both - implementations, and process imrpovement using this tool. It's a really great all around data storage, organization, and analysis tool. It puts everything in one place and allows you to organize and retrieve in whichever way you like, from whichever dataset/department you need, and this can save so much time when compared to relying on others within the organization to provide you cruical data, since the data is all in the same place, therefore no need to reach out to other departments for much needed data, thereby not causing you to end up waiting on someone else to produce YOUR report.
Pros
- Logical & Straightforward Organization of Data - it makes sense!
- Managing Several Different Data Types from Multiple Departments Without Becoming Convoluted and without sacrificing user friendliness.
- New implementations are not difficult to set up at all, and therefore is easy to train newly introduced staff.
- There are so many opportunities to innovate in your own way, using the product in your own way, to suit your departmental or analysis needs.
- So many opportunities to automate processes and reports!
Cons
- Sometimes NetSuite ERP is difficult for many clients to set up
- It is definitely not ideal, or even practical, for small to medium businesses
- For many organizations, they are unaffordable
Return on Investment
- Improved overall time management and efficiency, allowing finance and operations teams to focus on the bigger picture and meaningful analysis.
- Direct impact on quarterly profitability for a large health services client of %5 QoQ, due to better coordination and insight into where business efforts and priorities were more appropriately applied, directly resulting in enhanced operations and strategic management.
- Greatly enhanced cross-departmental collaboration, as everyone was able to easily retrieve and review data and customized reports created and automated for their department, instead of relying on others, in other departments to provide the data they needed.
Usability
Alternatives Considered
Workday Adaptive Planning, Oracle Hyperion and SAP Business Warehouse
Other Software Used
Microsoft SharePoint, Oracle Hyperion, Workday Adaptive Planning, SAP HANA Cloud, SAP Business Warehouse
An all-in-one ERP software
Use Cases and Deployment Scope
In our restaurant industry we use NetSuite ERP for enterprise resource planning. The product provides us with the latest technologies and ensures exceptional user experience through it user friendly interface and powerful analytics and reporting tools. It also allows us to have a real time view of our business. The software integrates well with numerous business management systems such ecommerce and customer relationship management. Use of the tool has played a critical role in ensuring that we capture every business opportunity in our industry and also ensure a comprehensive business governance as well as compliance.
Pros
- The software is very flexible and a scalable solution for businesses of all sizes.
- NetSuite ERP allows customization according to specific business objectives and needs.
- Software extensibility. The product supports artificial intelligence which ensures automation of complex processes and enhances accuracy.
Cons
- Some actions can be abit slow to load such as navigation between huge documents or pages can take so long.
- The product does not have an offline use. It highly depends on strong internet connection.
Return on Investment
- The product has enabled us to gain visibility and control of all our business process from order management, billing and invoicing and accounting. This has promoted transparency and accuracy in business management.
- Through use of the tool we are to automate various processes which have inturn improved our order accuracy and reduced delivery delays.
- NetSuite ERP has helped us in streamlining processes and accelerating smart and fast decisions making in enterprise resource planning.
Usability
Other Software Used
monday.com, Cisco Duo, Sophos Email
NetSuite - Game Changer for the Pharmaceutical Distributor Business
Use Cases and Deployment Scope
Our company fully encompasses the use of NetSuite for accounting, inventory, sales, purchases, and picking and packing of pharmaceutical products. We enter our purchase orders, inventory items, accounts payable, accounts receivable, sales prospects, sales leads, customer orders, customer order returns, and our picking and packing of products through NetSuite. We have our voice over IP desktop phone application fully incorporated into NetSuite so that phone call interactions, SMS, and text messages are fully captured in our system.
Pros
- Capture inventory information.
- Capture purchase information.
- Capture transcripts of VoIP calls as well as SMS and text messages.
- Capture various aspects of sales interactions, from sales prospects to product sales.
- Streamlines the picking and packing process of our products.
- Great reporting structure.
Cons
- Users sometimes lose synchronization to their accounts, and administrator interference is necessary.
- Certain searches and reports can be clunky at times, so you need to learn how to use the search feature and reporting feature at a higher level to yield optimal results.
- There is a steep learning curve for those that are unfamiliar with ERPs. More self-help tools would be nice to see.
Return on Investment
- Our ROI has more than tripled since we began using NetSuite.
- Quick viewability of our key performance indicators is incredibly helpful in keeping an eye on things.
- The copious reports available have helped us with our short-term and long-term decisions.
Usability
Alternatives Considered
Salesforce CRM Analytics
Other Software Used
Microsoft 365, Spanning Backup, Contivio.com
