TrustRadius: an HG Insights company

Microsoft Dynamics 365

Score7.5 out of 10

954 Reviews and Ratings

Top Performing Features

  • Customizable reports

    Users can create reports and dashboards unique to their needs.

    Category average: 7.7

  • Reporting

    Software provides a broad range of standard and the ability to build custom reports.

    Category average: 7.6

  • Custom fields

    Users can create custom fields to store additional information on standard and custom objects.

    Category average: 7.8

Areas for Improvement

  • Compensation management

    The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

    Category average: 8.5

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8

  • Pipeline visualization

    Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

    Category average: 7.6