What is Microsoft Dynamics 365?
Microsoft Dynamics 365 (formerly called Microsoft Dynamics) CRM is a CRM system providing sales, marketing, and service (help desk) functionality. It is offered in two flavors: Online (competing directly with Salesforce) and on-premise.
The Microsoft Dynamics family of business applications includes other related products for ERP and retail management.
Categories & Use Cases
Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | global |
| Supported Languages | Over 40 languages |
FAQs
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
How much does Microsoft Dynamics 365 cost?
Microsoft Dynamics 365 starts at $44.
What are Microsoft Dynamics 365's top competitors?
Salesforce Sales Cloud, Sage CRM, and NetSuite ERP are common alternatives for Microsoft Dynamics 365.
What is Microsoft Dynamics 365's best feature?
Reviewers rate Customizable reports and Reporting highest, with a score of 9.