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Lucid Visual Collaboration Suite

Score8.5 out of 10

1,911 Reviews and Ratings

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What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

Categories & Use Cases

Media

Screenshot of how Lucid helps teams to clarify complexity, align their insights.
Screenshot of where information can be imported, exported, and shared whenever and wherever it is needed.
Screenshot of how Lucidchart offers secure intelligent diagramming that is built for teams.

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Screenshot of how Lucid helps teams to clarify complexity, align their insights.

Reviews

What users are saying about Lucid Visual Collaboration Suite.
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Lucid Visual Collaboration Suite is the GOAT for collaboration internally and externally

Incentivized
Clint DicksonView profile
Senior Consultant in Professional Services at Netgain (51-200 employees employees)

Use Cases and Deployment Scope

We use Lucid Visual Collaboration Suite for our clients as we are a tech company that half of us are in sales and product development, and the other half are implementors and consultants for our clients. So either we are using the tools for internal collaboration between product and sales to give potential customers the best demos we can, or as consultants we can collaborate with outside clients as to diagram their use cases and needs to demonstrate how we can improve their business processes.

Pros

  • Lucid Chart diagrams processes very well
  • It allows for project managment to help with client timelines
  • Can help with org design

Cons

  • The tutorials could always be improved.
  • AI can we integrated so I can ask the AI tool how to do something in Lucid Visual Collaboration Suite, and it will tell me how to do it.

Return on Investment

  • It makes process mapping so much quicker and visually engaging for clients
  • Overall ease to modify timelines and requirements.

Usability

Alternatives Considered

Smartsheet

Other Software Used

Microsoft 365, Slack, NetSuite ERP, Fathom AI

Lucid Visual Collaboration Suite is great 3

Incentivized
Tim KikkeView profile
Head of PMO in Information Technology at Kerv (501-1000 employees employees)

Use Cases and Deployment Scope

We use Lucid Visual Collaboration Suite at work as a visual collaboration tool, both remotely and in the office in-person. We mainly it as a companion piece to Microsoft Visio to create more complete requirements gathering exercises, and also for Agile ceremonies such as retrospectives and sprint planning sessions. It's particularly great for enabling our teams to work together to understand complex problems remotely on a shared board.

Pros

  • Remote collaboration
  • Great templates
  • Awesome account management team

Cons

  • Migration from Miro could be a bit easier
  • Additional fun templates (Miro had some great retrospectives)
  • More facilitation training for users (Miro also provided more of these) using templated boards

Return on Investment

  • Enhanced our security posture compared to other tools
  • Account hierarchy into distinct Teams has enhanced collaboration in our organisation
  • Excellent on-boarding through the Lucid Visual Collaboration Suite account team has minimised disruption from migrating from another tool

Usability

Alternatives Considered

Miro and Microsoft Visio

Other Software Used

monday.com, Microsoft Teams

Great Collaboration and Easy to use tool for diagraming

Incentivized
Monty Jain
Engineering Manager in Engineering at Docusign (5001-10,000 employees employees)

Use Cases and Deployment Scope

It helps create Sequence diagrams , component diagram, workflows etc for our product and software services. This helps to collaborate better being remote team to brainstorm and express our design and thought process, identify issues early on, get sign off from stakeholders. It also helps to get feedback from SMEs and identify corner cases or use cases missed

Pros

  • Easy to use and create diagram specially mermaid diagrams
  • Collaborative where easy to share with team members to do join design work
  • Many great add ons like Azure/Google/AWS icons/blocks so its easy to represent components and technology thats being used in our service

Cons

  • Easy to search for components thats similar instead of exact match like Natural Language processing
  • mechanism to request for editing permission for Lucid Visual Collaboration Suite diagrams that were shared
  • Better template or custom template that we can build using natural language

Return on Investment

  • Improved productivity as can express more quickly
  • Collaboration helps come to conclusion
  • Better throughput as its easy to use

Usability

Alternatives Considered

Microsoft Visio

Other Software Used

Microsoft Visual Studio, Google Workspace, Slack

Great Tool For PR Agencies Looking to Grow!

Amor (Amore L.B) PhilipView profile
CEO & Director of Public Relations in Marketing at Apples & Oranges Public Relations (1-10 employees employees)

Use Cases and Deployment Scope

I use Lucid for processes and project planning. We plan out processes such as workflows, CRM processes, and marketing plans, and then we use Lucid charts to present the plans and execute them.

Pros

  • Process Structure
  • Marketing Plans
  • Operations Documents

Cons

  • Sales
  • Operations
  • Marketing
  • Project Management

Return on Investment

  • Increased productivity
  • Operational Management
  • Sales processes

Usability

Alternatives Considered

Milanote, Zoho Backstage and Zoho Campaigns

Other Software Used

Zoho Campaigns, Zoho Writer, Zoho Projects

Real-Time collab for cloud architecture design

Incentivized
Verified User
Contributor in Engineering (501-1000 employees employees)

Use Cases and Deployment Scope

I use it to diagram and collaborate on software cloud architecture. I've used it for several years, it has worked well for me when I need a mutual understanding of the cloud architecture, or when designing a new software service.
It is essential to have a diagram to ensure mutual understanding, and not just paragraphs of words.

Pros

  • Collaboration is great, I can even see my teammates' mouse moving around. Very realtime.
  • Has icons from AWS, GCP, etc that I need to describe what I am creating.
  • Easy to use and share docs with others, duplicate tabs so we can each propose changes from a current solution.
  • Love the export options in Lucid

Cons

  • Finding a document that has been shared with me (without having the link) is tricky, or the amount of diagrams becomes overwhelming and buries the document you actually need.

Return on Investment

  • We are able to work remotely and collaborate effectively, without being in office. This along with video calls are both essential to remote work.

Usability

Alternatives Considered

Miro, Canva, draw.io and Figma

Other Software Used

Snowflake, Microsoft 365

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