Lucid Visual Collaboration Suite

Score8.5 out of 10

1,911 Reviews and Ratings

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

Categories & Use Cases

Media

Screenshot of how Lucid helps teams to clarify complexity, align their insights.

Screenshot of where information can be imported, exported, and shared whenever and wherever it is needed.

Screenshot of how Lucidchart offers secure intelligent diagramming that is built for teams.

1 / 3

Screenshot of how Lucid helps teams to clarify complexity, align their insights.

Pros

Intuitive user interface and ease of use for quick adoption.
Robust real-time collaboration features for distributed teams.
Effective diagramming and visualization of complex ideas.

Cons

Difficulties with content export and third-party integrations.
Occasional performance slowdowns, especially with large documents.
User interface complexities and onboarding challenges for new users.

Clint Dickson View profile

Senior Consultant in Professional Services at Netgain (51-200 employees employees)

Use Cases and Deployment Scope

We use Lucid Visual Collaboration Suite for our clients as we are a tech company that half of us are in sales and product development, and the other half are implementors and consultants for our clients. So either we are using the tools for internal collaboration between product and sales to give potential customers the best demos we can, or as consultants we can collaborate with outside clients as to diagram their use cases and needs to demonstrate how we can improve their business processes.

Pros

Lucid Chart diagrams processes very well
It allows for project managment to help with client timelines
Can help with org design

Cons

The tutorials could always be improved.
AI can we integrated so I can ask the AI tool how to do something in Lucid Visual Collaboration Suite, and it will tell me how to do it.

Return on Investment

It makes process mapping so much quicker and visually engaging for clients
Overall ease to modify timelines and requirements.

Usability

Alternatives Considered

Smartsheet

Other Software Used

Microsoft 365, Slack, NetSuite ERP, Fathom AI

Monty Jain

Engineering Manager in Engineering at Docusign (5001-10,000 employees employees)

Use Cases and Deployment Scope

It helps create Sequence diagrams , component diagram, workflows etc for our product and software services. This helps to collaborate better being remote team to brainstorm and express our design and thought process, identify issues early on, get sign off from stakeholders. It also helps to get feedback from SMEs and identify corner cases or use cases missed

Pros

Easy to use and create diagram specially mermaid diagrams
Collaborative where easy to share with team members to do join design work
Many great add ons like Azure/Google/AWS icons/blocks so its easy to represent components and technology thats being used in our service

Cons

Easy to search for components thats similar instead of exact match like Natural Language processing
mechanism to request for editing permission for Lucid Visual Collaboration Suite diagrams that were shared
Better template or custom template that we can build using natural language

Return on Investment

Improved productivity as can express more quickly
Collaboration helps come to conclusion
Better throughput as its easy to use

Usability

Alternatives Considered

Microsoft Visio

Other Software Used

Microsoft Visual Studio, Google Workspace, Slack

Verified User

Contributor in Engineering (501-1000 employees employees)

Use Cases and Deployment Scope

I use it to diagram and collaborate on software cloud architecture. I've used it for several years, it has worked well for me when I need a mutual understanding of the cloud architecture, or when designing a new software service.

It is essential to have a diagram to ensure mutual understanding, and not just paragraphs of words.

Pros

Collaboration is great, I can even see my teammates' mouse moving around. Very realtime.
Has icons from AWS, GCP, etc that I need to describe what I am creating.
Easy to use and share docs with others, duplicate tabs so we can each propose changes from a current solution.
Love the export options in Lucid

Cons

Finding a document that has been shared with me (without having the link) is tricky, or the amount of diagrams becomes overwhelming and buries the document you actually need.

Return on Investment

We are able to work remotely and collaborate effectively, without being in office. This along with video calls are both essential to remote work.

Usability

Alternatives Considered

Miro, Canva, draw.io and Figma

Other Software Used

Snowflake, Microsoft 365

Verified User

Engineer in Customer Service (11-50 employees employees)

Use Cases and Deployment Scope

I use Lucid Visual Collaboration Suite to create diagrams of customers' product flow and help visualize the connection between components in our product, both externally and internally.
When we need to help customers' "see" a plan of action, that is usually very complex to just articulate, showing them the process and how elements connect to one another is a great way to get buy-in and collaboration. Lucid Visual Collaboration Suite helps me create these visualizations that I can share with customers and make sure everyone is aligned.
Additionally, we can use the app to create org charts and dependency diagrams.

Pros

Integrate with google suite
enables different types of diagrams
have templates to help start creating a diagram or a visual

Cons

The google integration is not smooth
There are only a few options to import many elements at the same time, and their type is limited
the template are not always easy to manipulate if the original structure is not exactly what you need

Return on Investment

Helped show customers what the process will looks like and they their understanding fast
enables to have a "one source of truth" as visuals are easy to explain and verify it is understood.

Usability

Verified User

Professional in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

Lucid Visual Collaboration Suite is used to collaborate and create business process diagrams along with ERDs of platforms we work with in order help explain to potential customers how systems integrate. This is a useful for those who need more visual cues while presenting on screen or within Scope of Work Documents.

Pros

Collaboration
ERDs
Flow Diagrams

Cons

Finer pixel size, for example the distance margin between moving items on screen
It would be great to integrate with Salesforce to draw out ERDs by recognising custom objects and installed packages, as often these are not supplied by smaller vendors accurately

Return on Investment

Improved productivity
Improved collaboration
Faster time to understanding systems and integrations

Usability

Other Software Used

Bullhorn for Salesforce, TargetRecruit, Google Chat

Lucid Visual Collaboration Suite

What is Lucid Visual Collaboration Suite?

Categories & Use Cases

Media