#1 most frequent
United Kingdom of Great Britain and Northern Ireland
52.3%58 installations of 111
What is Linnworks?
Linnworks is presented as a total commerce solution, and provides multi-channel order management for ecommerce. Linnworks connects, manages and automates commerce operations, powering businesses to sell wherever their customers are and capture every revenue opportunity.
Categories & Use Cases
Media
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Screenshot of Linnworks Order Management - Manage and process online sales from across your selling channels in one location.
Who Buys & Uses Linnworks
#2 most frequent
United States of America
36.0%40 installations of 111
#3 most frequent
Australia
1.8%2 installations of 111
Poor product, worse service
Use Cases and Deployment Scope
Linnworks quadrupled the price for no increase in service. Poor communication from start to finish and zero justification for the price increase. Linnworks gave us 1 week to find another provider and we did! Much better price and better service with more features - 1/4 of the cost Linnworks would now be charging us. In terms of channel management and WMS - They certainly do it but many do it much better and are more cost-effective. Their support is slow and they are in lagging in pace compared to other providers. They have zero regards for their customers and zero integrity. Avoid and keep yourself smiling!
Pros
- Jack of all - master of none
- Prints labels at extortionate cost
- Charges you for every FBA order it doesn't fulfil
Cons
- Pricing
- Support
- Features
Most Important Features
- Label Printing
- Inventory Management
- Order management
Return on Investment
- None
- None
- None
Other Software Used
Veeqo
Linnworks - The Order Management System
Pros
- Ease of use for both me and my colleagues
- Manages all inventory on multiple channels and marketplaces
- Simple method of printing invoices and shipping labels saves so much time and requires no manual input
Cons
- I find Linnworks to be a complete system and cannot really think to add to it sadly.
- Any questions or issues can be easily resolved by the support team
- Linnworks is constantly expanding, which does cause some training challenges but all in all I have no real "cons" in Linnworks.
Return on Investment
- Linnworks has allowed me to grow from a one-man business to a multi-million-pound international business with 8 employees.
- Linnworks gives me the freedom to do what I want to do, rather than day to day tasks like managing inventory
- The ease of use and addition of new users to the system makes new staff members easy to get up to speed with the software.
Other Software Used
SIGNIFYD, BigCommerce, Dropbox
