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Flipkart Seller Hub

Score6.4 out of 10

24 Reviews and Ratings

What is Flipkart Seller Hub?

Indian ecommerce service Flipkart offers their Seller Hub to support sellers on the sight with full visibility, competitor and performance monitoring, listing adding and controls, and fulfillment support and tracking.

Categories & Use Cases

Top Performing Features

  • Product variations

    Products with variations or configurable options are easy to list and easy to browse.

    Category average: 8.1

  • Promotions & discounts

    Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

    Category average: 7.7

  • Multi-site management

    Administrators can manage multiple storefronts or websites under one umbrella.

    Category average: 8.1

Areas for Improvement

  • Product management

    Product catalog can be easily updated.

    Category average: 8

  • Visual customization

    Users can customize the look & feel of the storefront; storefront is visually attractive.

    Category average: 7.8

  • CMS

    Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

    Category average: 7.3

Flipkart On Its Rise

Pros

  • Quick customer care responses.
  • Well organized website interface.
  • Well structured website data and receipts.
  • Timely payment.
  • Very transparent and genuine.
  • Quick pickup.
  • Good packaging facility.
  • Good promotional offers.
  • Many opportunities for improving sales.

Cons

  • Time taken to deliver the picked up product is very high.
  • Quality of customer service is not good enough.
  • The commission taken is a bit high.
  • Website lingers during offer period.
  • Few bugs are to be fixed in the website.

Return on Investment

  • Best place to sell.
  • Easy to advertise.
  • Clutterless and flexible.

Alternatives Considered

amazon

Flipkart Seller Hub Review

Use Cases and Deployment Scope

Flipkart seller hub helps the department to support sellers with full visibility, competitor and performance monitoring. One can get quicker customer care responses. They also carry good promotional offers. Apart from that, the Flipkart Seller Hub also provides multiple opportunities to improve the sales. These are the main business problems that our organization could address.

Pros

  • Good promotional offers.
  • Well structured website data and receipt.
  • Quick customer care responses.
  • Timely payment

Cons

  • The commission on the products sold are bit high.
  • Many times the they do not abide by the promised delivery date.
  • Website design may contain bugs which results in glitch in the front page.

Return on Investment

  • Reduced cost of the product
  • Risk mitigation is addresses to a certain level
  • Increases efficiency

Alternatives Considered

Shopify

Other Software Used

Shopify, Amazon Web Services, SAP Commerce Cloud (formerly SAP Hybris)