What is Landis Contact Center?
Landis Contact Center for Microsoft Teams is an integrated CCaaS solution. It features:
- Live Dashboards and Call Monitoring
- Historical Analytics and Reporting
- Visual IVR Builder for Smart Call Routing
- Advanced Call Queues with Multiple Routing Options, Including Skills-Based Routing
- Live Manager Coaching: Listen, Whisper, or Barge In
- Live Sentiment Analysis
- Call Pop Integration into Agent Panel
- Webhooks for External Reports and Tasks
- No Required Setup Fees or Minimums (Turnkey Installations Available for Quote)
Media
1 / 2
Screenshot of Landis Contact Center main dashboard overview.
