Landis Contact Center
What is Landis Contact Center?
Landis Contact Center for Microsoft Teams is an integrated CCaaS solution. It features:
- Live Dashboards and Call Monitoring
- Historical Analytics and Reporting
- Visual IVR Builder for Smart Call Routing
- Advanced Call Queues with Multiple Routing Options, Including Skills-Based Routing
- Live Manager Coaching: Listen, Whisper, or Barge In
- Live Sentiment Analysis
- Call Pop Integration into Agent Panel
- Webhooks for External Reports and Tasks
- No Required Setup Fees or Minimums (Turnkey Installations Available for Quote)
Categories & Use Cases
Screenshots
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Screenshot of Landis Contact Center main dashboard overview.
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
| Supported Languages | Arabic, Czech, Danish, German, English, French, Hungarian, Icelandic, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified) |
FAQs
How much does Landis Contact Center cost?
Landis Contact Center starts at $75.
What are Landis Contact Center's top competitors?
Anywhere365 are common alternatives for Landis Contact Center.