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Kentico Xperience

Score8.1 out of 10

98 Reviews and Ratings

What is Kentico Xperience?

Kentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.

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Application list
Marketing Automation
Kentico Dashboard
Data Protection
Persona Insights
Campaign Management
Dashboard
Marketing Automation
Dashboard
Page builder
Web analytics
Data protection
AB testing

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Top Performing Features

  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 8.2

  • WYSIWYG editor

    What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.

    Category average: 8.1

  • Mobile optimization / responsive design

    The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

    Category average: 8

Areas for Improvement

  • Publishing workflow

    The software allows users to set up a custom workflow for updating the website, including approval processes.

    Category average: 7.8

  • Library of website themes

    A library of website frameworks or themes is available as a starting point for building a website.

    Category average: 7.6

  • Bulk management

    Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.

    Category average: 7.3

Complete solution for marketing, content management, and commerce

Pros

  • It combines e-commerce, marketing, and digital automation together, which is the best feature for the websites.
  • The stand-out feature is that Kentico Xperience makes users able to import the source code of multiple e-commerce projects.
  • Its simulator allows users to test the final product on it and check for any bugs and errors.
  • It helps in extracting variables in XLS format.

Cons

  • The major drawback of enabling organization on Kentico Xperience is that when a user does not have access to the laptop or PC, the user has to check the admin panel on the smartphone.
  • The smartphone admin panel is lacking major functions. It is hard to work on the admin panel on mobile devices.
  • Admin area has to be more functional and needs an upgrade to add more features.

Most Important Features

  • Content authoring
  • Customization
  • Flexible navigation structures

Return on Investment

  • The major advantage of using Kentico Xperience is that it does not take a lot of usage of machine, is light, and has fewer hardware requirements. This helps in executing codes faster and compiling quickly.
  • Support team is quite helpful and responds on time.
  • They are available for any kind of query and respond with the solution in the limited time.

Other Software Used

Dokan, Grin, Brandify

Great CMS with lots of features

Pros

  • User management - all user management is within one location and can be integrated with SSO.
  • Reusable content - being able to link content allowed for users to not have to recreate the wheel everytime.
  • Working with good partners. We worked with a partner to set up Kentico and they really brought good insight.

Cons

  • Learning curve for content contributors. When a user is used to a home grown, Kentico can be a large change.
  • Roles: Managing users by role can be challenging because you cannot export.
  • Media libraries - Could use more metadata management at the media library level.

Return on Investment

  • We have been able to customize our content to be able to fit our business needs.
  • We were able to get multiple sites on the same platform, which allowed for cross training of contributors. Consistent experience between sites.
  • We were able to put more control into the hands of Marketing.

Alternatives Considered

Kentico

Great WYSIWYG and Tagging

Pros

  • We were able to implement tags and categories in a very modern and flexible way.
  • Related content and aggregation is very easy and works well.
  • Fantastic WYSIWYG that even less tech-savvy staff can function well in.

Cons

  • Responsive image resizing is terrible. It crops funky and the images are all over the place.
  • Moving/reusing content in the tree is poor--you can only drag and drop from folders. When you have a long tree, this becomes clunky for users.
  • Staging environment can be confusing and often introduces errors to our prod.

Return on Investment

  • Increased conversions on registrations for events
  • Streamlined internal newsletters
  • Helped move staff to ownership of content

Alternatives Considered

Sitecore Experience Platform

All the Power, None of the Hassle, from Small to Large Kentico is a Miracle CMS

Pros

  • Ease of use for Customers to manage. Kentico 12 Page Builder is very user friendly to add Sections and Widgets. Kentico's UI for managing page content also is very intuitive and overall has been easy for our customers to maintain.
  • For Developer, the MVC Modeling for Kentico's Page Builder is very slick with allowing developers to define Sections, Widgets, and Page Templates as either a very simple View (Or Model + View), to allowing a more complex setup of Controller + View + Model, meaning we can create simple things fast but still have the capability to create more complex components.
  • Kentico's Feature set is expansive, and really has become an enterprise solution with full wysiwyg workflow configuration, automation, and other tools that empower Editors to maintain and leverage their web sites.
  • Open Documentation / Support. I've worked in some CMS systems where everything is hidden, you have limited API, and when you want to figure something out there's no documentation. Kentico has an extensive Developer Network, open to the public, with very in depth documentation, API examples, and even an entire "demo" site that anyone can set up that shows you how to use all the great functionality. Tech support is top notch as well, super friendly.

Cons

  • Kentico 12 SP is missing a couple small features which they (and the community) are working on filling in, such as integrated dynamic routing.

Return on Investment

  • Kentico's Custom Modules and generation of code classes, coupled with it's Events and other developer focused systems makes building new systems very quick and easy, which can greatly reduce how long it takes to develop new customer specific features.
  • Better customer service. Since everything is on the website, we can help customers out easily. On some systems if you want to make an adjustment, you have to pull down the code, adjust, and push it up. Pain in the butt! Kentico we can do pretty much everything right on the website, fast and easy. Plus it's never really a case of "We can't do that..." with customers and features they want, it's more a case of "there's 2-3 ways, here's the pros and cons of each, pick!"
  • Kentico is starting to price more towards the Medium to Large/Enterprise level customers, so for customers who either are a smaller operation or shop, it may take longer to see a return on investment.

Alternatives Considered

Ingeniux CMS, Drupal, Sitecore Web Content Management and WordPress

Kentico is a flexible platform

Pros

  • Flexible.
  • Reliable.
  • Stable.

Cons

  • It lacks a few levels of enterprise-level features within the online marketing module.
  • It lacks a few levels of enterprise-level features within the e-commerce module.

Return on Investment

  • Flexibility.

Alternatives Considered

Progress Sitefinity