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JazzHR

Score6.7 out of 10

129 Reviews and Ratings

What is JazzHR?

JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

Categories & Use Cases

Media

a candidate's profile. These can be viewed at any time from one central location.
the JazzHr dashboard, where users can manage all open jobs.
a customizable careers page.
the candidate pipeline, which shows users what stage of the hiring process candidates are in.
where users can communicate with candidates using bulk actions and custom email templates.
an example of JazzHR's customizable evaluations and assessments.
a customizable recruiting workflows that reflects the hiring process.
JazzHR's guided interview templates, for interview preparation.
where to see which jobs and job boards are performing with JazzHR's Job Analytics.
where data and custom reports can be gathered and created for easy viewing.

1 / 10

Top Performing Features

  • Job Search Site Posting

    Software provides ability to publish postings to top job search sites

    Category average: 8.2

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 8.6

  • Collaboration

    Collaboration capabilities provide the ability to share notes and evaluations

    Category average: 8.6

Areas for Improvement

  • Publish to Social Media

    Software provides ability to publish postings to social media sites

    Category average: 7.7

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 7.5

  • Reporting

    Standard reports on key recruiting metrics such as time-to-fill

    Category average: 7

Would NEVER recommend it to any one

Use Cases and Deployment Scope

I had a very bad experience with JazzHR. They don't care about resolving customer issues. I was having issues with my account and not getting candidates and despite asking for help multiple times - it was of no use.

Pros

  • Initial sales call
  • monthly charges
  • very difficult customer service

Cons

  • customer service
  • more transparent and clarity

Return on Investment

  • Very bad ROI

Usability

JazzHR is a Must Have for HR Professionals

Use Cases and Deployment Scope

We use JazzHR as our only applicant tracking system. The HR department relies on it day in and out to review and track candidates through the recruiting pipeline.

Pros

  • Sort resumes
  • syndicate to different job boards
  • schedule interviews easily and integrate with google calendar

Cons

  • Report functionality

Return on Investment

  • Ease of use
  • Team collaboration
  • Reasonable cost

Usability

Other Software Used

Paylocity, HubSpot CRM

Best for smaller companies. We outgrew it.

Use Cases and Deployment Scope

We used it as our ATS. As GovCon, it's needed for federal compliance. It also helped us manage our hiring process, including offer generation.

Pros

  • Dispositioning of candidates.
  • Requisition broadcasting to 3rd party sites.
  • interview process management.

Cons

  • Offer letter generation.
  • Job opening site it creates.
  • Candidate search tools.

Return on Investment

  • It was less expensive than other options.
  • It helped us maintain compliance.
  • We reached the limits of it's capabilities (limited reporting for example).

Usability

Alternatives Considered

Jobvite and Greenhouse

Other Software Used

Jobvite, Greenhouse, 5app

JazzHR, good tool to scale and organize your recruiting process!

Use Cases and Deployment Scope

JazzHR has been an ATS that has helped us scale and establish a solid process/workflow for our Recruitment cycle. It has many different capabilities and a broad scope of utilization that interacts with many other systems in order to ensure a smooth process integration. JazzHR also provides a very straightforward, user-friendly platform that is easily learned/taught. They have a solid support team that is always ready to help and integrate any feature request you might need.

Pros

  • Workflow establishment
  • Process Adherence
  • Integrates with your others different recruiting/HR systems

Cons

  • Better scope for remote job postings (free job boards, etc)
  • Reporting could be more robust

Most Important Features

  • Zoom integrations
  • Checkr integrations
  • Open API to manually integrate any other systems that you need

Return on Investment

  • Reduced cost per hires
  • Reduced time to fill request
  • Response time with our candidates

Alternatives Considered

Workable and Breezy HR

Other Software Used

BambooHR, Paylocity, Checkr, HelloSign, Zoom

JazzHR manages resumes with freedom

Pros

  • The reporting on recruiting operations is very extensible, so much so that we have tools to create analyses based on the resumes submitted by those interested in working with us, or we can integrate them into our standard internal HR functions, and compare applicants based on their talent with current employees.
  • The platform has its own calendar, which can be synchronized so that applicants and recruiters know about upcoming job interviews, and are alerted via a configurable alarm tool, so that both sides maintain the same level of coordination.
  • JazzHR evaluates the level of performance of our self-service portal, so that it is possible to conclude which features can be left out and which should be added, so that candidates are better informed about the development of each company's hiring process.
  • In terms of usability, JazzHR is one of the most extensible and flexible specialized HR services you can find, including administrative tools that can be used in various work areas. This is why JazzHR comes so highly recommended in the HHRR management community.
  • During the first few months that we kept using the JazzHR tools, there were constant configuration errors on the part of our team, but because we decided to opt to communicate with JazzHR technical support, all of those errors have been properly resolved and there are no longer any issues with our user experience.

Cons

  • The platform does not allow us to create lists of objectives to follow during work operations, despite having a workflow system, which forces us to use a project management tool in order to cover all our group task coordination operations.
  • Although JazzHR includes a tool through which it is possible to create evaluations about the performance of employees in general by themselves, it does not allow us to apply surveys that would allow us to know better at a statistical level the development of the operations of certain types of employees.
  • The platform does not offer direct communication tools with other employee recruitment companies, which makes it somewhat difficult to verify the background of new applicants who appear on the platform by sending us their resumes, nor the development of their operations in past jobs.

Return on Investment

  • JazzHR represents a very noticeable improvement in our ROI capacity, as it has increased our earning capacity by as much as 400% since using the service.
  • This 400% capacity fully optimizes our previous earning range of up to 200%, which means that with JazzHR we have doubled our earnings.

Other Software Used

SAP Litmos, Loopio, NetSuite CRM