Ivanti Secure Unified Client

Manuela Jacqueline Mercado Rodríguez View profile

Senior Full Stack Developer in Engineering at Intellisys D. Corp. (51-200 employees employees)

Pros

Securing network
Changing public IP address also for internal apps
Not requesting extra security logging after you get up
Stability on connection

Cons

It's a little slower
Requires to be careful with the configuration on network
It seems to cause a weird behavior in MAC when loading after turn on sometimes

Most Important Features

APPs security
Network security
Custom configurations
Extra logging

Return on Investment

It has a positive ROI

Other Software Used

TeamViewer, Trello, GNS3

Verified User

Employee in Information Technology (11-50 employees employees)

Pros

Provides what any VPN should provide
Works on many OSs, though I will relay my Mac OS experience in another section of the review
Their clientless VPN offering could be interesting, depending on your needs

Cons

Their Mac OS testing needs a lot of work. I upgraded to Big Sur, and on a managed machine, Pulse Secure caused a Kernel crash that forced the machine to reboot endlessly. This took months to be fixed, and I wasn't able to use it until then.
It's very difficult to add some advanced policies to the administrative aspect of the client. For example, to check if a machine is managed by the company, or owned by the user (in order to block certain resources), it's basically impossible, or incredibly convoluted and requires a stack of 3rd party tools
The pulse secure client collects more information than you might know about. Be aware of this: “[Pulse Secure] may have access to personal information, but does not collect it”
The host checker is very slow, and has to be reinvoked on every reconnect.
Sometimes the Application Launcher doesn't even detect itself running and forces you to reinstall.

Most Important Features

Policy settings for managed machines offer enough granularity for most common cases.
No more java dependency for the web client. This was a great change from them.
Works on most common machines with matured OSs. We use mac, windows, Linux, and mobile.

Return on Investment

Negative impact when using the latest OSs (in the case of Mac OS), as we had to basically not use Pulse Secure for a while until the kernel crashes were fixed.
Positive overall as it provided basic VPN needs for remote machines, and access to specific databases internally.

Alternatives Considered

NordVPN Teams, Cisco AnyConnect, Citrix Gateway (formerly NetScaler Unified Gateway) and ExpressVPN

Other Software Used

NordVPN Teams, ExpressVPN, Cisco AnyConnect