TrustRadius: an HG Insights company

Impact

Score6.9 out of 10

36 Reviews and Ratings

What is Impact?

Impact Radius is a partner management platform from the company of the same name in Santa Barbara, California. The platform touts tag management without technical assistance for marketers, tracking of all media channels for multi-channel and mobile marketing, call tracking for inbound calls, and affiliate / partner program management capabilities. Central to the platform is the Partner Manager, with its pay-for-performance affiliate management capabilities.

Media

Impact.com

Top Performing Features

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.3

  • Partner discovery and onboarding

    Enables users to locate, engage, recruit, and provide sales enablement training for new partners.

    Category average: 7

  • Partner performance analytics

    Provides insights around partner performance and benchmarking for KPIs.

    Category average: 7

Areas for Improvement

  • Co-op advertising

    Enables the distribution of post-sale advertising cost compensation.

    Category average: 6

  • Referral tracking

    The ability to submit, track, and provide payment for partner referrals. This may also include suggested sales and discounts.

    Category average: 6

  • Content management

    Content management tool for storing and managing versioning of electronic documents, images, etc.

    Category average: 5.9

How to Make an IMPACT On Your Bottomline

Use Cases and Deployment Scope

Impact makes it easy for us to manage affiliate and referral relationships. The biggest challenge is often having to login to separate accounts. This can take a lot of time and be confusing to keep track of. Impact makes it easy to identify opportunities and to apply, without the need to have to manage separate applications and accounts.

Pros

  • Manage multiple relationships
  • Quickly apply to various programs
  • Get a better understanding of their compensation models

Cons

  • If you have multiple accounts, they can be difficult to distinguish between.
  • Customer service can be hit or miss.
  • If you have questions or issues or are denied, it can be difficult to understand why, so that you can adjust and re-apply.

Return on Investment

  • Save time managing multiple programs
  • Quickly find artwork, links and more for sharing
  • Easily track referral links and clicks

Usability

Alternatives Considered

CJ Affiliate

Other Software Used

CJ Affiliate, PartnerStack

NOT recommended for small/medium businesses

Use Cases and Deployment Scope

We wanted to diversify our revenue channels and utilize Impact for affiliate marketing.

Pros

  • Tracking and reporting

Cons

  • Contract with NO way out, NOT a good fit for SMB
  • Expensive service and opportunities
  • Robotic Customer support

Most Important Features

  • Affiliate marketing

Return on Investment

  • Impact has a negative effect on our ROI

Easy Affiliate Management.

Use Cases and Deployment Scope

Impact allows us to manage our affiliate partners, as well as advertorial assets, together with performance metrics within a simple-to-use dashboard interface. By using the Impact platform, we can choose the brands we like to work with and have immediate access to their scope of brand and advertising assets like banner ads and email copy.

Pros

  • Easy-to-use admin dashboard.
  • A vast variety of advertisers to work with.
  • Fantastic support.
  • Detailed performance metrics.
  • Large selection of banners and brand assets to utilise.

Cons

  • Better communication with brands directly (for specific queries).
  • Easier way to request additional advertising assets from brands.
  • Simpler way to query the approval status for applying with new brands.

Most Important Features

  • Affiliate management.
  • Performance dashboard.
  • Comprehensive banner and asset inventory.

Return on Investment

  • Increases revenue via affiliate partnerships.
  • Provides fresh and relevant advertorial content.
  • Monetises existing online platforms.

Other Software Used

Google Ad Manager, Google AdSense, FileZilla, WordPress

One of the Best Affiliate Softwares on the Market.

Use Cases and Deployment Scope

I used Impact as a publisher. We created an affiliate site that worked to advertise specific products in the credit industry. This allowed us to monetize our blog quickly and gave us access to some of the top brands for our topic. Impact not only provides a great marketplace of business partners it also provides detailed analytics that has allowed us to tie our purchases directly back to our advertising.

Pros

  • Great Partnership marketplace.
  • One of the best affiliate tracking softwares around.
  • Great compliance software.

Cons

  • Love for them to have integrations with ad platforms so you could directly share sales data and improve conversions.
  • Their link functionality is pretty wonky and is implemented differently in a different places.
  • Wish the payouts period wasn't as long as it is but that may be just an issue for our industry.

Most Important Features

  • Great marketplace.
  • Reliable tracking.
  • SEM policy monitoring.

Return on Investment

  • Become our biggest revenue source.
  • Allowed us to expand our marketing initiatives.
  • Provided quality partners that our customers love.

Alternatives Considered

CJ Affiliate and Everflow - Partner Marketing Platform

Other Software Used

CJ Affiliate, Jupyter Notebook, Microsoft Visual Studio Code

A nice tool for affiliate and influencer marketers

Use Cases and Deployment Scope

Impact is a well-known tool in the field of affiliate or influencer marketing. We are also using it in our organization for many years to give special offers to our end users in a monetary format. We use its various APIs to get current running offers and promote these among our users.

Pros

  • Impact has so many campaigns running and these are available in nearly all regions
  • Quality of offers are much better comparing to its competitors
  • Campaigns descriptions and other Terms are mentioned clearly
  • Tracking is fast

Cons

  • User interface could be a little upgraded
  • Must apply to all the advertisers individually and wait for their approval
  • They should simplify the on boarding process

Most Important Features

  • Instant tracking is reliable and efficient
  • Campaigns details and transparency
  • Single publisher account for different campaigns

Return on Investment

  • It helped us to increase the ROI on promotional campaigns
  • Its tracking and analytics gives our end users a positive confidence
  • Sometimes delayed payments affect our campaigns negatively

Alternatives Considered

TUNE (formerly HasOffers) and Affise

Other Software Used

GTmetrix, Amazon Elastic Compute Cloud (EC2), TeamViewer, AnyDesk, Pixabay