Impact vs. Pepperjam Ascend (discontinued)

Impact is well-suited for those trying to upgrade their affiliate program and get more partners. It's one of the best solutions out there for advertisers looking to make a huge push. It's less appropriate for very small businesses that may not be able to afford the high monthly minimum of $1,000 or more.

Incentivized

There is no place where Pepperjam Ascend is well suited. The company needs to throw itself away and start over with all new everything!

• There are no hidden charges and tracking is instant and automated.
• As an affiliate, Finding relevant offers and managing the programs is quite easy.
• It has a great user interface which is quite easy to use and manage.
• There is nearly zero downtime, which makes it much more efficient and reliable.

Incentivized

• Lots of coupon sites.
• Enables different tiers of commissions.
• Can blast out newsletters to your network.

Incentivized

• User interface could be improved a little, as it is a quite difficult task to find the content or links
• Approval from the advertisers sometimes takes a huge amount of time. If they can somehow reduce the response time, it will be great
• New affiliates might find the onboarding process a little difficult

Incentivized

• The dashboard/platform is the furthest thing from user-friendly. It looks like a high school student with zero experience designed it in excel and hoped for the best with the results.
• Reports are hit and miss. They may load, they may not! It's ridiculous, in my opinion.
• No mobile options whatsoever, everything has to be desktop. It's 2022, they need to catch up!

Impact has had a major impact on our business. It is pretty easy to use if you don't have multiple accounts with them, so be sure you keep things streamlined. Otherwise, it can be confusing if you have to bounce between different accounts you've applied to. While they are managed under a single login, they can be difficult to distinguish between when trying to see how successful your campaigns are.

Incentivized

We've been reaching out requesting support for two months and no one has responded. They completely ghosted us. We've emailed the original sales rep, our account manager, our sales rep and account manager's bosses, and others. Still no response, though I can see the emails have been opened multiple times. I've never experienced worse support.

Everflow had ok tracking but didn't have a great payment process and their marketplace was geared towards larger marketing conglomerates that we would have had to sign other contracts with. CJ is very comparable in terms of features their marketplace is bigger but the quality isn't always as high. The impact has the best tracking and SEM policy monitoring of the bunch.

Incentivized

Pepperjam Ascend's user interface is way behind these other platforms. It's not intuitive nor is it easy to create custom reports and engage with your publishers. We have been stuck with Pepperjam and many other affiliate networks have a very similar layout without much upside.

Incentivized

• By using Impact we were able to increase the number of advertisers on our platform.
• Delayed payments on the part of advertisers or Impact creates so many execution issues.
• Multi regional campaigns helped us to increase our presens in the market.

• Very low ROI.
• Less than 1% of total revenue.

Incentivized