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Ideagen Collaboration Portal

Score9.2 out of 10

17 Reviews and Ratings

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What is Ideagen Collaboration Portal?

Ideagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.

Categories & Use Cases

Media

Document collaboration
Document approval tracking
Mobile apps that support remote productivity
Android & iOS apps to stay connected while on the move
Huddle Overview

1 / 5

Key Features

Learn about the best (and worst!) features Ideagen Collaboration Portal has to offer, as determined by TrustRadius' reviewers.
Based on 17 ratings of Ideagen Collaboration Portal's features
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Top Performing Features

  • Visual planning tools

    Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.

    Category average: 6.4

  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 8.7

  • Internal knowledgebase

    Users can author or access “How-to” help and reference tips about internal processes.

    Category average: 7.5

Areas for Improvement

  • Scheduling

    Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

    Category average: 7.6

  • Workflow Automation

    Workflow automation is the ability to route work requests along an approval process automatically.

    Category average: 6.8

  • Notifications

    Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

    Category average: 8.2

Reviews

What users are saying about Ideagen Collaboration Portal.
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Great for remote collaborative working

Incentivized
Verified User
Project Manager in Corporate (1001-5000 employees employees)

Use Cases and Deployment Scope

We have used Huddle for many years and find it really fits our needs in terms of file sharing and project management prioritisation especially across remote working teams. I have never personally had any issues with Huddle that have required support from them as it is so intuitive. Incredibly easy to teach new colleague how to use the system and really like having all our documents in one place that really helps with corporate memory when people move within the organisation or externally.

Pros

  • File sharing
  • Project management
  • prioritisation

Cons

  • uploads can sometimes be slow
  • advanced search

Return on Investment

  • overall team efficacy
  • improved corporate memory
  • easier access to documents when working remotely

Usability

Other Software Used

ArcGIS, Microsoft Teams, Microsoft 365

Helps align sales and teamwork to accomplish a goal

Incentivized
Kindred AlanaView profile
Freelance graphic design in Social Media at Freelancing (11-50 employees employees)

Use Cases and Deployment Scope

Huddle has been good for client engagment and team work tracking, like how we're doing with clients and my co workers. It helps us know who's reaching out to who and making sure we're on top of things. We're able to discuss and approve things all through the same platform

Pros

  • Organization
  • Tasks and reminders are easy to see and complete
  • Very good platform for collaboration

Cons

  • Maybe more tips on how to use it fully there are a lot of features we haven't used yet
  • Also the starting we learned was easy
  • the Google drive has issues uploading sometimes you need to refresh a few times

Return on Investment

  • Very good and efficient work with my team and clients
  • One benefit of daily huddles is that they increase alignment across your teams. They help everyone stay focused while also understanding what their other colleagues are doing to work towards the current company goals
  • We also can all see what we need to do for the day

Alternatives Considered

Slack

Other Software Used

Slack, Microsoft Teams, Messenger for Business

Huddle in a large, global organization

Incentivized
Eric BatsonView profile
Trainer / Analyst at LAC Group (5001-10,000 employees employees)

Pros

  • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
  • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
  • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.

Cons

  • The approval feature could use an automated workflow/process option. It could allow approvals to be automatically sent from one reviewer to the next in a sequence.
  • It would be great if Google Docs could be uploaded into Huddle. The version I use does not allow for this capability.
  • A feature to allow simultaneous editing would be useful. Locking files should be a feature that is retained, but the users should have the ability to choose which one they want to use.

Return on Investment

  • People across the world are able to collaborate on projects more effectively.
  • Approvals are streamlined, making the process of doing business quicker.
  • Training employees throughout the organization on the Huddle features was challenging for our large organization.

Other Software Used

Google Drive, Tibbr

Huddle review

Incentivized
Rob ButterworthView profile
Head of IT in Information Technology at Amadeus Capital Partners (11-50 employees employees)

Pros

  • When it works, the Huddle Desktop app is great - opening files from the web interface directly in desktop apps and having the file locked and unlocked automatically makes using document locking very easy for our staff.
  • Comment streams on documents are good as far as they go.
  • The iPhone app is very slick, and is liked by all.

Cons

  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.

Return on Investment

  • Allowed us to migrate off Lotus Quickplace, which was EOL, so mandatory.

Other Software Used

Zoom, Lookeen Desktop Search, Ditto

Huddle Review

Incentivized
Verified User
Consultant in Professional Services (1001-5000 employees employees)

Pros

  • s.

Cons

  • S

Return on Investment

  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.

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