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IBM Maximo Real Estate and Facilities

Score8 out of 10

12 Reviews and Ratings

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What is IBM Maximo Real Estate and Facilities?

IBM Maximo Real Estate and Facilities (formerly Tririga) is an integrated workplace management system (IWMS) supporting facilities management, real estate portfolio management, space management, and environmental / energy management.

Categories & Use Cases

Reviews

What users are saying about IBM Maximo Real Estate and Facilities.
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Tririga Review

Incentivized
Kelleyann MontpetitView profile
Administrative Assistant at Aramark (10,001+ employees employees)

Pros

  • Diverse categories of requests available
  • Ability to be as descriptive as possible without character limit
  • Ease of mass resource assignment for tasks
  • Ease of mass maintenance task/request printing work orders
  • Clean site layout that is easy to navigate

Cons

  • Lags a bit when loading reports.
  • Duplicate columns of information when exporting to Excel.
  • It would be nice to have a visual location or schematics that would be included in individual work task printouts.
  • When creating a request, assigning a resource is available as a part of creating the request however after the request is made, it appears as an unassigned request until a resource is assigned again. Repetitive process.

Return on Investment

  • Ease of equipment maintenance tracking
  • Ease of resources and contact info for specific requests
  • Hard record of requests and maintenance issues being resolved on a daily basis

Tririga Review

Incentivized
Monica VasquezView profile
Associate Move Manager/Macc Coordinator in Corporate at JLL (10,001+ employees employees)

Pros

  • It holds a lot of data and is easily accessible to pull reports, including HR info.
  • Tririga allows me to build and manage move projects and is user-friendly while doing this.
  • I'm able to allocate space, make changes as needed, and manage it using the tool.

Cons

  • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
  • It can be a bit slow when processing requests, pulling up maps.
  • Trigia holds a lot of information, which is good but it could be easier to get to at times.

Return on Investment

  • It's a positive and works well with the business.
  • It doesn't "stand out" from competitors but has great potential if updates were establisthed.
  • The pros outweigh the cons when using Tririga.

Other Software Used

Archibus, Adobe Acrobat DC, AutoCAD 360

Tririga Review from a recent certified developer

Incentivized
Bill StarlingView profile
Technical Consultant in Research & Development at JLL (201-500 employees employees)

Pros

  • TRIRIGA breaks down things into separate objects and items and can track things to a very granular level. Project budgets have original amounts, change amounts, transfer amounts, current amounts, and then it also breaks down committed amounts and invoice amounts in similar fashion.
  • TRIRIGA also relates data easily and provides a relatively good format to look at records and data.
  • TRIRIGA does a good job of keeping data integrity by having a main ‘Portfolio’ module that stores and tracks data that relates to organizations, people, locations, geography, assets, and specifications. This model provides a level of security for data so that everyone must pick from the same ‘core’ data. For instance if there is a client running TRIRIGA for leasing, Operations & Maintenance and Projects then they all must use the same people, buildings, assets, and organizations. This means that you can’t have two organizations with similar names that are both the same organization, just used by different people. For example if the projects team needs a ‘Division of Administration’ they have to pick the one that is listed in TRIRIGA Portfolio, they can’t choose a ‘Div of Admin’ name so that way when a leasing person goes in to create a lease for that organization they choose the same one. This allows management to see all information for the organization is one place and not have to worry about looking at a report that includes two names for one organization. TRIRIGA allows this data to be set up and updated by specific security groups so only admins and specific security groups can update or edit this data making the system very secure for the core data that all teams will utilize.

Cons

  • Less clicks. TRIRIGA is very click happy. As a user, when we have data we want to type it is easier to use 'Tab' and 'Enter' keys to navigate forms and TRIRIGA doesn't always allow for that functionality in a logical manner.
  • TRIRIGA menus can be misleading or repetitive. As an admin there are two Requests menus and you can then have things under a menu item that might not make sense. Invoices go under Contracts (because the invoice should be paying a contract) but not every beginning user will know this so it takes some getting used to.
  • Some action buttons/links have a poor contrast in colors so it can be hard to see these buttons and links on certain forms. This has gotten better in some places and worse in others.

Return on Investment

  • TRIRIGA has provided the client with the capability to correct deficiencies in the legacy software and to provide excellent reporting to give management the tools needed to make better informed decisions regarding their company.
  • Negatively it has been a very big draw on resources to implement because the client is trying to implement 5 modules in a 15 month period.
  • Another positive thing TRIRIGA has provided is it has broken objects into separate items that can each be audited. For example the legacy software only tracked one budget amount and if that was changed the system didn't say who or what was changed. TRIRIGA gives a break down of what line item is changed, who did it, and when. Properties can be changed to track what the pre-change and post-change data was. This is a great feature for auditing purposes.

Other Software Used

JIRA Software, Jama, Zendesk

Usability

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