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Cisco Spaces vs. IBM Maximo Real Estate and Facilities

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Spaces

    Score7.8 out of 10
    N/ACisco Spaces is a cloud platform that connects people and things with spaces to transform buildings into smart spaces. Using Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the aim is to make buildings safe, smart, sustainable, and seamless. Currently the platform has digitized 193,781+ buildings, 72,836+ devices and has over 8,000+ global enterprise customers.N/A

    IBM Maximo Real Estate and Facilities

    Score8 out of 10
    N/AIBM Maximo Real Estate and Facilities (formerly Tririga) is an integrated workplace management system (IWMS) supporting facilities management, real estate portfolio management, space management, and environmental / energy management.N/A
    Pricing
    Cisco SpacesIBM Maximo Real Estate and Facilities
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco SpacesIBM Maximo Real Estate and Facilities
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco SpacesIBM Maximo Real Estate and Facilities
    Considered Both Products
    Cisco
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    32 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    29 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    32 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    30 Answers
    No answers on this topic
    Implementation went as expected
    84%
    Implementation went as expected
    26 Answers
    No answers on this topic
    User Ratings
    Cisco SpacesIBM Maximo Real Estate and Facilities
    Likelihood to Recommend
    8.5
    (25 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (1 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Cisco SpacesIBM Maximo Real Estate and Facilities
    Likelihood to Recommend
    Cisco
    I think it's well suited for real estate management teams when they are drowning in data, but they're starting from insights. I think that's most appropriate. It's possibly not the right solution for smaller sites. So if it's very obvious where you need to go or you don't need that visibility because the office is particularly small, it doesn't make sense at all.
    Incentivized
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    IBM
    It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
    Incentivized
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    Pros
    Cisco
    • So the first thing it does really well is a lot of our sites are rural, so we don't have very good cellular connectivity. So we invested in this product because we want our clients, our customers that are coming in to be able to walk in and be able to use a our wireless infrastructure just like it was a cellular device. So they don't even know, they walk in, they think, man, my cellular's better right now. I can do all the things that I wanna do. I can do video. And they don't even know. So that's the biggest bonus for us.
    Incentivized
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    IBM
    • Diverse categories of requests available
    • Ability to be as descriptive as possible without character limit
    • Ease of mass resource assignment for tasks
    • Ease of mass maintenance task/request printing work orders
    • Clean site layout that is easy to navigate
    Incentivized
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    Cons
    Cisco
    • I would say out-of-the-box plugins. It's very easy to make it for DNA spaces, but I'd love to see more part more companies partner with them so that the plugins are just available to add on right out of the box. You don't have to work with a vendor and say, "Hey, I need you to come in and develop this API", it's already there. That would be the one thing that I would say that could get a little bit more help with.
    Incentivized
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    IBM
    • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
    • It can be a bit slow when processing requests, pulling up maps.
    • Trigia holds a lot of information, which is good but it could be easier to get to at times.
    Incentivized
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    Likelihood to Renew
    Cisco
    There is a strong commit from the management team to continue our investment into Spaces. We are currenly looking into options how to expand occupancy visibility into all meeting rooms (also those without collaboration device deployed) to gather even more granular real time data for all meetings rooms. So based on recent discussions I don't see the reasons, why we wouldn't proceed with the Spaces adoption.
    Incentivized
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    IBM
    No answers on this topic
    Usability
    Cisco
    Spaces is very easy to use. I am glad that Cisco took the DNA platform and made it more user friendly. It is a simple single pane of glass that has every thing you need in one place. To me, it is very self explanatory
    Incentivized
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    IBM
    I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
    Incentivized
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    Reliability and Availability
    Cisco
    No answers on this topic
    IBM
    In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
    Incentivized
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    Performance
    Cisco
    No answers on this topic
    IBM
    TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
    Incentivized
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    Support Rating
    Cisco
    Support staff is very helpful and responsive. When they give you a window of when they will get back to you, they try to aim to wait as minimal as possible. Support tries to have a least an idea of what the problem is and ask what troubleshooting have you done. They would prefer not to have to go over troubleshooting steps that didn’t work before.
    Incentivized
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    IBM
    The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
    Incentivized
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    Implementation Rating
    Cisco
    No answers on this topic
    IBM
    Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
    Incentivized
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    Alternatives Considered
    Cisco
    People counting. Cisco Spaces integrates with Kio Cloud to enhance location-based services by enabling IoT-driven insights and automation. Kio Cloud is a cloud-based IoT management platform designed to work with Cisco Spaces' IoT Device Marketplace, allowing organizations to manage, monitor, and gain insights from a wide range of IoT sensors and devices.
    Incentivized
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    IBM
    Much faster web based program with more category options and ease of mass batch printing.
    Incentivized
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    Scalability
    Cisco
    No answers on this topic
    IBM
    TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
    Incentivized
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    Return on Investment
    Cisco
    • We collect emails from our customers to populate our email marketing database
    • The customers are constantly giving good feedback for the service as an aggregated value to the service
    • It has been a good way to get more visits to our eCommerce site which is defined as landing page inside the captive portal
    Incentivized
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    IBM
    • It's a positive and works well with the business.
    • It doesn't "stand out" from competitors but has great potential if updates were establisthed.
    • The pros outweigh the cons when using Tririga.
    Incentivized
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    ScreenShots

    Cisco Spaces Screenshots

    Screenshot of Cisco Spaces DashboardScreenshot of Cisco Spaces – Location Analytics AppScreenshot of Cisco Spaces – Right Now AppScreenshot of Cisco Spaces – Behavior Metrics App