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IBM Maximo Real Estate and Facilities

Score8 out of 10

12 Reviews and Ratings

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Reviews

3 Reviews

Tririga Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Tririga is used across campus to track and record maintenance issues. It's also implemented to schedule preventative maintenance services and corrective maintenance issues.

Pros

  • Diverse categories of requests available
  • Ability to be as descriptive as possible without character limit
  • Ease of mass resource assignment for tasks
  • Ease of mass maintenance task/request printing work orders
  • Clean site layout that is easy to navigate

Cons

  • Lags a bit when loading reports.
  • Duplicate columns of information when exporting to Excel.
  • It would be nice to have a visual location or schematics that would be included in individual work task printouts.
  • When creating a request, assigning a resource is available as a part of creating the request however after the request is made, it appears as an unassigned request until a resource is assigned again. Repetitive process.

Likelihood to Recommend

Trying to keep track of different buildings, locations, and equipment is made much easier with hierarchy.
Kelleyann Montpetit
Administrative Assistant at Aramark (10,001+ employees)
Vetted Review
IBM Maximo Real Estate and Facilities
3 years of experience

Tririga Review

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use tririga for space management throught the company. It keeps track of data about different spaces that teams within the company hold. I manage space information and look up square footage, count seats, and pull reports with Tririga. I also create projects using the tool, and manage spaces, seats, and floor maps using Tririga.

Pros

  • It holds a lot of data and is easily accessible to pull reports, including HR info.
  • Tririga allows me to build and manage move projects and is user-friendly while doing this.
  • I'm able to allocate space, make changes as needed, and manage it using the tool.

Cons

  • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
  • It can be a bit slow when processing requests, pulling up maps.
  • Trigia holds a lot of information, which is good but it could be easier to get to at times.

Likelihood to Recommend

Tririga is well suited for companies who want to manage space, projects, and work. It could use some updating in the area of streamling the pop up boxes. In order to get into an area, it could take as many as 5 + areas to get to it, which makes things time consuming.
Monica Vasquez
Associate Move Manager/Macc Coordinator in Corporate at JLL (10,001+ employees)
Vetted Review
IBM Maximo Real Estate and Facilities
3 years of experience

Tririga Review from a recent certified developer

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

The entire organization of Department of Management Services of Florida is implementing TRIRIGA. They are using it for leasing, operations and maintenance, capital projects, paid parking, reservation manager and strategic planning. It addresses an issue with legacy software not being able to provide ample reporting and tracking of the above items. The budget on projects alone allows users to now track budget and contracts separately along with now tracking invoicing within TRIRIGA itself instead of on paper.

Pros

  • TRIRIGA breaks down things into separate objects and items and can track things to a very granular level. Project budgets have original amounts, change amounts, transfer amounts, current amounts, and then it also breaks down committed amounts and invoice amounts in similar fashion.
  • TRIRIGA also relates data easily and provides a relatively good format to look at records and data.
  • TRIRIGA does a good job of keeping data integrity by having a main ‘Portfolio’ module that stores and tracks data that relates to organizations, people, locations, geography, assets, and specifications. This model provides a level of security for data so that everyone must pick from the same ‘core’ data. For instance if there is a client running TRIRIGA for leasing, Operations & Maintenance and Projects then they all must use the same people, buildings, assets, and organizations. This means that you can’t have two organizations with similar names that are both the same organization, just used by different people. For example if the projects team needs a ‘Division of Administration’ they have to pick the one that is listed in TRIRIGA Portfolio, they can’t choose a ‘Div of Admin’ name so that way when a leasing person goes in to create a lease for that organization they choose the same one. This allows management to see all information for the organization is one place and not have to worry about looking at a report that includes two names for one organization. TRIRIGA allows this data to be set up and updated by specific security groups so only admins and specific security groups can update or edit this data making the system very secure for the core data that all teams will utilize.

Cons

  • Less clicks. TRIRIGA is very click happy. As a user, when we have data we want to type it is easier to use 'Tab' and 'Enter' keys to navigate forms and TRIRIGA doesn't always allow for that functionality in a logical manner.
  • TRIRIGA menus can be misleading or repetitive. As an admin there are two Requests menus and you can then have things under a menu item that might not make sense. Invoices go under Contracts (because the invoice should be paying a contract) but not every beginning user will know this so it takes some getting used to.
  • Some action buttons/links have a poor contrast in colors so it can be hard to see these buttons and links on certain forms. This has gotten better in some places and worse in others.

Likelihood to Recommend

It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
Bill Starling
Technical Consultant in Research & Development at JLL (201-500 employees)
Vetted Review
IBM Maximo Real Estate and Facilities
1 year of experience