#1 most frequent
United States of America
54.8%142 installations of 259
What is HighQ?
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.
Categories & Use Cases
Top Performing Features
Internal knowledgebase
Users can author or access “How-to” help and reference tips about internal processes.
Category average: 7.4
Versioning
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
Category average: 7.7
Advanced security features
Includes advanced security features such as file encryption or remote data wipe.
Category average: 7.9
Areas for Improvement
Scheduling
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
Category average: 7.5
Surveys
Users can create and participate in surveys to get input from other collaborators.
Category average: 7.3
Visual planning tools
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Category average: 6.3
Who Buys & Uses Thomson Reuters HighQ
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
23.9%62 installations of 259
#3 most frequent
Canada
3.9%10 installations of 259
A good solution, even if it's not flashy
Pros
- Clean interface.
- Designed to comply with the rigorous security and confidentiality requirements for client documents that are required by large corporate law firms.
- Relatively easy to use.
- The ability to replace documents with updated versions.
Cons
- It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Return on Investment
- Positive ROI for both us and the clients from reducing the number of one-off requests for access to documents.
- Negative ROI because it is not software that has taken off in our organization.
Alternatives Considered
MS SharePoint and Dropbox Business
HighQ Collaborate is a High Quality Product
Pros
- Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
- Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
- Reliability. The product is cloud-based and rarely, if ever, unavailable.
Cons
- The iSheet functionality could be integrated a bit better with the document sharing function.
- Less expensive integration with on-prem databases. The API is quite expensive.
- Less expensive storage
Return on Investment
- Permits fairly simple administration by a single person for hundreds of Extranets
- One shop stopping for reliable, secure document sharing and signing with external parties
- Simple enough to use that internal and external users do not need training to take advantage of the product.
Alternatives Considered
MS SharePoint and Xerox DocuShare
Other Software Used
Workshare Compare, Microsoft Office 2016, Intapp Time
